Some days you'll be advising a senior leader on how to communicate through change. Others you might be shaping a campaign, interpreting colleague insight, developing a leadership narrative or rolling up your sleeves to create something brilliant.

You'll have autonomy, visibility and the opportunity to influence how we communicate across TTC.

We're looking for someone who is comfortable with that responsibility: curious enough to ask good questions, confident enough to offer a point of view and practical enough to turn ideas into action.

Our Values

• You Value Every Voice: you listen before you communicate. You seek different perspectives, ask thoughtful questions and create space for others to contribute.
• You Act with Integrity: you communicate honestly, clearly and fairly. You exercise good judgement, handle sensitive information with care and are prepared to have constructive conversations when something could be better.
• You Explore Beyond Boundaries: you're curious about the business, people and the world around you. You look beyond the obvious answer, bring ideas and enjoy finding better ways to do things.
• You Own the Outcome: you take responsibility and create momentum. You work out what needs to happen, bring the right people together and see things through.
• You Succeed Together: you build strong relationships without ego. You share ideas, ask for help when you need it and help others succeed.

What Will You Do?

• Own communications partnering for assigned divisions and Group functions, building strong relationships with leaders, People Partners and subject matter experts, and turning business needs into thoughtful communication and engagement strategies.
• Lead a portfolio of Group Communications & Engagement initiatives, taking work from initial thinking through to delivery and evaluation, spanning organisational change, leadership communications, colleague campaigns and engagement, values and recognition, internal brand and digital communications, and colleague events and experiences.
• Play an important role in TTC's colleague listening programme, using Pulse Surveys, focus groups, listening sessions and the Communications Champions network to understand what colleagues are thinking and experiencing, and work with leaders to turn insight into visible action.
• Create and commission communication that is clear, human and engaging, choosing the right message, channel and format for the audience, and manage editorial planning across your portfolio.
• Use data, colleague feedback and channel insight to understand what's working, demonstrate impact and continually improve the approach, and explore how AI and emerging technologies can make us better.
• Help colleagues understand where TTC is going, why it matters and what it means for them (Clarity); equip leaders to communicate confidently, consistently and authentically (Cascade); bring one TTC story to life across divisions, functions and brands (Consistency); and help colleagues feel informed, listened to, involved and connected (Connection).

About You

Essential:

• Strong internal communications and engagement experience
• Excellent business partnering and stakeholder management skills
• Experience advising and influencing senior leaders
• Strategic communication planning and campaign delivery
• Organisational change or transformation communications
• Excellent writing, storytelling and editorial judgement
• Sound judgement, discretion and confidence working with sensitive or complex issues
• Confidence managing multiple priorities and taking work from ambiguity to action

Desirable:

• Leadership communications
• Events
• Colleague listening
• Multimedia content
• Global or multi-brand organisations

Apply Now

If this sounds like your next opportunity, we'd love to hear from you. Apply today to join TTC and help shape the future of the business.

TTC is an equal opportunity employer, committed to inclusion and accessibility throughout our recruitment process. Please let us know if you require any adjustments to