ARAG Legal Services UK
Internal Communications & Engagement Specialist
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Internal Communications Specialist
Due to internal promotion, Arag are searching for our next Internal Communications Specialist. As an essential member of the Internal Communications and Engagement team and the wider People & Property department, the role holder will support all Internal Communication and Engagement activity, and the Internal Communications and Engagement Manager on a variety of tasks.
The role holder will also support each EMC function with their communication, engagement and event plans, as well as the company wide annual events timetable. The role holder will co-ordinate and manage the Internal Communications schedules and liaise with stakeholders when necessary.
The successful candidate will need to possess strong written communication, organisational, influencing and stakeholder engagement skills. They will also need attention to detail, a high level of flexibility and the ability to juggle fast paced differing priorities. The role holder will gain exposure to some of the areas of HR, employee engagement and Corporate Social Responsibility (CSR).
This is a great opportunity to work within a progressive, talented and friendly People & Property team who are focussed on supporting the business to achieve their operational and strategic objectives.
Key Responsibilities
- Drive the Internal Communication, CSR and Employee Engagement Strategy through activities such as:
- Managing the company intranet and all associated schedules, plans and activity
- Engaging with stakeholders at all levels to organise, create and execute their communications, events and other activities
- Managing the employee recognition communications, liaising with key contacts across the business
- Leading the Arag Charity meetings including organising fundraising events, managing quarterly charity give, processing donations and ensuring our business is aware of activities and opportunities
- Supporting with the delivery and coordination of the employee wellbeing programme
- Support Chief People Officer and Internal Communications and Engagement Manager to deliver against Employee Engagement Forum objectives
- Managing relevant inboxes ensuring queries are responded to in timely manner
- Having the confidence to lead, interact and influence colleagues across the business on a daily basis including our Inclusion Networks and project work-streams
- Having strong and creative written communication skills, with the ability to write effective, exciting internal articles and email updates, and with strong proof-reading skills
- Having proactivity in responding to various stakeholders across the business
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About You
- Previous Internal Communications experience (desirable)
- Well organised with good time management skills, the ability to prioritise when under pressure and balance competing workloads effectively
- Excellent attention to detail and an ability to quality check own work and the work of others where necessary to ensure we get it right first time
- A high level of personal integrity and experience in managing sensitive information whilst maintaining confidentiality
- Confident verbal communication skills interacting with colleagues at all levels
- IT confident, with experience of working in Microsoft Office Suite, including Excel, PowerPoint and Word
- Experience of managing interactions with senior stakeholders
- Strong customer service skills, and experience dealing with internal or external customers
- Experience of leading employee engagement, CSR and internal communications activities (desirable)
- Previous experience of working with or within customer facing roles, gaining an understanding of specific challenges and how these can be addressed through Internal Communications (desirable)
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If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.
About The Company
ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.
Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.
We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.
We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.
By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.
If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.
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