BPP
Internal Communications Manager
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Internal Communications Manager
Hybrid, 2 days in office
London or Manchester
At BPP (part of Lyceum Education Group), our Human Resources department is at the heart of enabling our people to deliver the best for our students, clients, and customers.
About the Role
An exciting new opportunity has arisen for a hands-on and experienced individual to join us as Internal Communications Manager. This role is delivery-focused and will help bring business priorities and initiatives to life, ensuring high-quality communications to the right audiences at the right time.
Why Work for BPP?
We know that work is just one part of your life. That is why we offer a thoughtfully designed benefits package that supports your wellbeing, flexibility, and personal priorities, alongside your career growth. Whether it is time to recharge, support for your health, or opportunities to develop, we want you to feel supported every step of the way.
Full details of our benefits can be found here: [BPP Benefits](BPP Benefits)
What You'll Be Doing
You'll work across the Group, with senior stakeholders, employee networks, and wider functions to plan, create, and manage communications activity across internal channels.
We're looking for an organized and thoughtful communicator, who can translate strategy into clear actionable information that every person in the business can appreciate.
As such, you will be responsible for:
- Supporting the Head of Internal Communications in delivering the internal communications strategy, ensuring activity is well planned, timely, and aligned to business and people priorities.
- Drafting, editing, and coordinating colleague communications, including leadership updates, news stories, campaign materials, event content, FAQs, briefing notes, and colleague messages.
- Managing day-to-day internal communication channels, including Teams, SharePoint, Connect, newsletters, colleague updates, and other communication forums.
- Coordinating communications for engagement surveys, wellbeing, recognition, reward, and benefits activity, performance cycles, employee networks, and organizational change.
- Working with stakeholders across HR, leadership teams, and wider functions to gather information, shape messages, and ensure communications are clear, consistent, and colleague-centered.
- Supporting communications for transformation and change programmes, helping colleagues understand what is changing, why it matters, and what it means for them.
- Maintaining communication calendars, campaign plans, and content pipelines so activity is coordinated and appropriately prioritized.
- Using colleague feedback, engagement insight, and channel data to identify practical improvements.
- Helping maintain governance across internal channels, ensuring content is accurate, relevant, accessible, and easy to navigate.
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What We're Looking For
To be successful in this role, you will need to have a proven track record in the following areas:
- Experience in internal communications, employee engagement, HR communications, corporate communications, or a related role.
- Excellent writing, editing, and proofreading skills, with the ability to turn complex information into clear, engaging, and accessible communications.
- Strong planning and organizational skills, with the ability to manage multiple priorities, deadlines, and stakeholders.
- Good understanding of internal communication channels and how to use them effectively for different audiences and messages.
- Experience of building effective working relationships with stakeholders at different levels.
- Comfortable using Microsoft 365 tools such as Teams, SharePoint, and PowerPoint.
- High attention to detail, sound judgment, and a thoughtful communication style, particularly when handling sensitive or time-critical messages.
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Additional Information
Please note that the successful candidate will be required to undergo a Basic DBS check.
As a Disability Confident employer, BPP is committed to providing reasonable adjustments throughout the interview process. Candidates are encouraged to share any adjustment requirements ahead of the interview so these can be considered and accommodated.
BPP (part of Lyceum Education Group) actively promotes equality of opportunity for all with the right mix of talent, skills, and potential, and welcomes applications from a wide range of candidates. Firebrand will select candidates for interview based on their skills, qualifications, and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with our safer recruitment practices.
BPP reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
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