Key Responsibilities and Accountabilities

• Lead the development and delivery of internal communications and employee engagement strategies in support of organisational transformation programmes.
• Create and implement communication plans that support business change and drive employee understanding and engagement.
• Develop compelling content for a range of channels including intranet platforms, newsletters, leadership briefings, presentations, videos and organisational updates.
• Partner with senior leaders to develop key messages and communication approaches that align with organisational priorities.
• Provide expert communications advice and guidance to programme teams and senior stakeholders.
• Manage and enhance internal communication channels to maximise effectiveness, reach and engagement.
• Support the delivery of change management activity through effective communication and stakeholder engagement.
• Develop communication materials that simplify complex information and make it accessible to diverse audiences.
• Coordinate employee engagement initiatives, feedback activity and communication campaigns.
• Build strong relationships across the organisation to identify communication opportunities, success stories and emerging issues.
• Monitor communication effectiveness and make recommendations for continuous improvement.
• Produce reports, presentations and briefing materials for leadership teams and governance forums.
• Support programme governance activities including meeting coordination, action tracking and stakeholder management.
• Ensure communications are timely, accurate, consistent and aligned to corporate standards.
• Identify communication risks and develop mitigation plans where required.
• Work collaboratively with HR, transformation and operational teams to support organisational priorities and people initiatives.
• Manage competing priorities and deliver high-quality outputs within agreed timescales.
• Promote employee engagement and support a positive organisational culture during periods of change.

Skills and Experience

• Extensive experience in internal communications within large and complex organisations.
• Proven track record of delivering internal communications and change communication programmes.
• Demonstrable experience supporting organisational transformation, business change or cultural change initiatives.
• Excellent written, verbal and presentation communication skills.
• Strong experience developing communication strategies, plans and employee engagement campaigns.
• Ability to influence, challenge and advise senior stakeholders and leadership teams.
• Experience creating engaging content across multiple communication channels.
• Strong stakeholder management and relationship-building capabilities.
• Experience managing communications in complex, fast-paced and politically sensitive environments.
• Excellent organisational and project management skills with the ability to manage multiple priorities.
• Strong analytical skills with the ability to assess communication effectiveness and engagement outcomes.
• Ability to translate complex information into clear, concise and engaging communications.
• Experience working within the public sector or similarly complex regulated environments would be advantageous.
• Knowledge of organisational change, engagement and change management methodologies would be beneficial.
• Experience supporting programme governance, reporting and stakeholder engagement activity is desirable.

If you have a proven track record of delivering internal communications, employee engagement and change communication programmes, along with the ability to influence stakeholders and support successful organisational transformation, we would be delighted to hear from you. Apply now and we'll be in touch.