Internal Channels and Content

• Deliver communications across relevant internal channels, working in partnership with the central internal communications team.
• Ensure messaging is timely, accurate, and aligned with agreed tone, brand, and governance standards.
• Contribute to staff-facing platforms and leadership communications as required.

Alignment, Governance and Quality

• Work closely with the Global Director of Marketing and Communications to ensure alignment with corporate communications priorities, including Strategy 2035 messaging.
• Maintain high standards of quality, consistency, and clarity across all internal communications activity.
• Coordinate activity to avoid duplication, overload, or misalignment across internal channels.

Insight, Evaluation and Continuous Improvement

• Monitor staff feedback and engagement to assess the effectiveness of change, strategy, and HR/University communications.
• Use insight and evaluation to adapt messaging and approaches as strategic and organisational priorities evolve.
• Share learning and best practice to strengthen organisational capability in change communications.

Essential & Desirable Criteria

Essential

1. Educated to degree level or with equivalent professional experience.
2. Significant experience in an internal communications role, with a strong focus on organisational change and HR-related communications.
3. Demonstrable experience handling complex and sensitive communications in a large or complex organisation.
4. Proven ability to advise and influence senior leaders with confidence and credibility.
5. Excellent written, verbal, and digital communication skills.
6. Strong stakeholder management skills and the ability to operate effectively in high-change environments.
7. Ability to manage competing priorities, work autonomously, and meet tight deadlines.

Desirable

1. Experience of supporting the communication of organisational strategy or major transformation programmes.
2. Experience of working closely with HR teams on workforce or organisational change initiatives.
3. Experience of working in, or with, a large-scale or global organisation.
4. Understanding of employee relations and consultation processes.

How to Apply

Applications can be submitted up to midnight (UK time) on 7th of October 2026.

Please submit your CV & covering letter via the Heriot-Watt online recruitment.

We welcome and will consider flexible working patterns, e.g., part-time working and job share options.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/.

Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.

About the Team

The Human Resources Directorate plays a critical role in supporting the University’s people strategy, organisational effectiveness, and culture. Working closely with senior leaders and professional services colleagues, HR leads on workforce planning, organisational change, employee relations, and the development of new ways of working across the University’s global campuses.

This role sits at the intersection of HR and Communications, providing specialist internal communications support during a period of significant organisational change. The postholder will work in close partnership with HR colleagues and the central Marketing and Communications function to ensure staff communications are clear, timely, aligned, and professionally governed.

This role complements the existing Internal Communications and Events Manager position, which retains responsibility for University-wide internal engagement channels and corporate staff events.

About Heriot-Watt University

At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real-world impact achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.