TikTok
Internal Communications Partner - EU
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Responsibilities
About the Team
The Internal Communications (IC) team within Human Resources and Management supports both company and team-level communications needs based on the size of audience, potential impact, complexity, and other relevant factors to achieve the best communications outcome: to build trust and engagement with our employees. We offer functional expertise at the enterprise level and have regional teams covering all markets (AMS, EMEA, APAC, China). This role will serve as an IC partner for Europe, working on a dynamic set of markets and priorities for various business units and company functions.
What will I do?
- This role will focus on internal communications, working closely with leaders, HR, and teams across key business units in Europe, including TikTok, Global Business Solutions (GBS), Global Brand and Communications, Product, Technology, Government Relations, Europe Data Governance Strategy, and more.
- Become a trusted advisor and support on how we communicate policy and management philosophies internally, serving as a key partner to Human Resources, Performance & Incentives, Organizational Culture, Employer Brand, and more.
- Play a leadership role in regionally sensitive and confidential projects, ensuring key messages are easily understood by employees across all levels and local market obligations are reflected and followed.
- Drive proactive and reactive messaging regarding key moments impacting employee sentiment, with a good understanding of the European regulatory and cultural landscape.
- Develop and deliver internal communications strategies and programming - at regional, country, and global levels - that strengthen employee engagement and build trust across the organisation.
- Support Crisis Management Teams across European markets by developing clear, coordinated communication approaches in partnership with Physical Security and local cross-functional teams.
- Drive content, preparation, and logistics for regional All Hands and market-level Town Halls.
- Collaborate with Global Internal Communications teams on company-wide objectives and sentiment.
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Who are you?
- An enthusiastic and self-driven communicator who is passionate about evolving internal communications as a key component of employee engagement.
- An experienced professional with proven track record working across European markets with deep expertise of local laws, regulations, and best practices related to employee communications.
- A dedicated team member who isn't afraid to roll up their sleeves, learn context, and develop communications solutions to address challenges.
- A confident and collaborative communicator who is comfortable engaging with senior leaders and cross-functional teams, building strong working relationships to support the needs of our diverse businesses.
- A creative mind with experience in designing, developing, deploying innovative, dynamic projects to increase efficacy of internal communications.
Qualifications
Minimum Qualifications:
- Minimum of 5 years experience within Communications or a similar field.
- Fluent in English with excellent written and verbal communication skills.
- A natural storyteller, adept at translating complex concepts for a variety of audiences.
Preferred Qualifications:
- Experienced in project management, executing on initiatives end-to-end.
- A self-starter who is motivated, takes initiative, is impact-driven and works well in a fast-paced environment.
- Experience working in a multi-cultural global organization is highly advantageous. Preferably in a fast-moving global company.
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About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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