What You’ll Do

• Scan incoming boxes of appraised stock accurately so items can enter the breakdown process correctly.
• Decant stock safely and efficiently onto the conveyor line, preparing items for sorting.
• Move stock through the line at a consistent pace, balancing speed with the care and accuracy needed when handling customer items.
• Sort items into the correct product categories and designated tubs so stock reaches the right next stage of the sales process.
• Move full tubs, cages, boxes and other stock to the appropriate Marketplace, Trade or operational areas to keep stock flowing.
• Move empty cages, tubs and other equipment to where they are needed so colleagues can continue processing stock efficiently.
• Handle a wide variety of pre-loved items with care, recognising that every product has value and needs to reach the correct destination.

Work towards agreed productivity and box-processing targets while maintaining the required standards of accuracy and product care.

• Keep the breakdown line moving by identifying build-ups or blockages and supporting the areas that need additional capacity.
• Adapt your focus throughout the day as stock volumes, categories and operational priorities change.
• Maintain a clean and organised working area so stock can move safely and efficiently through the process.
• Follow agreed processes for scanning, sorting, moving and storing stock to support accurate stock records and minimise misplaced items.

Work closely with colleagues across Breakdown to maintain a consistent flow of stock through the line.

• Support teammates when particular categories or areas become busy, helping the team respond quickly to operational blockages.
• Work with Marketplace, Trade and other operational teams to make sure stock is routed correctly as requirements and stock flows change.
• Communicate issues, unusual items or stock-flow problems clearly so they can be resolved quickly.
• Share category knowledge and practical learning with colleagues to help the whole team work accurately and efficiently.

Look for practical ways to improve the movement, sorting and organisation of stock through the breakdown process.

• Raise recurring blockages, sorting issues or process problems that could affect productivity or accuracy.
• Respond positively to changes in stock categories, processes and operational priorities.
• Share ideas that could help the team increase throughput while continuing to handle products carefully and accurately.

Follow all stock-handling, manual-handling and workplace safety procedures.

• Use conveyor equipment, cages, tubs and other operational equipment safely and in line with training.
• Keep walkways and working areas clear and organised to support a safe working environment.
• Report damaged equipment, hazards, incidents or safety concerns promptly.
• Follow all required processes when scanning, moving and handling stock to maintain accurate stock movement and traceability.

What You’ll Bring

• A strong work ethic and willingness to contribute in a busy, hands-on operational environment.
• Ability to work at pace while maintaining good attention to detail and accuracy.
• Ability to quickly learn and recognise broad product categories.
• Care and attention when handling a wide variety of customer items.
• Ability to organise and sort stock accurately while keeping it moving through a process.
• A team-focused approach, with a willingness to move between tasks and support areas where stock is building up.
• Ability to follow processes consistently and raise issues when something doesn’t look right.
• Ability to carry out the practical requirements of the role, including regular movement around the site and frequent handling and movement of boxes, tubs, cages and stock.
• A reliable and proactive approach to your work.
• Comfortable working towards operational productivity and accuracy targets.

Previous experience in a warehouse, logistics, stock-handling, fulfilment or other fast-paced operational environment.

Familiarity with different types of pre-loved products or broad product categories.

Experience sorting, scanning or moving stock through an operational process.

Experience working with conveyors, cages, tubs or similar warehouse equipment.

Product expertise is not required for this role. We’ll support you in developing the category knowledge you need to sort and route stock confidently.

In this role, living our values means:

• Handle every item with care and respect, recognising the value in the products our customers send us.
• Stay curious and build the category knowledge you need to make confident and accurate sorting decisions.
• Take pride in keeping stock moving efficiently while maintaining accurate and consistent standards.
• Work as one team, stepping in where needed and supporting colleagues to keep the breakdown line flowing.
• Take ownership of your work, speak up when something is causing a blockage and look for practical ways to make the process better.