Internal Operations Operative/Cashier

Operations Operative/Cashier

To be considered for this position Internal Operations Operative/Cashier you must be a current employee of JJ Food Service Ltd.

Group
Operations

Branch
Manchester

Team
Shared Resources

Job Type
Part Time

Position
Operations Operative/Cashier

Report To

• Picking Manager
• Picking Supervisor
• Senior Picking Team Leader
• Picking team Leader
• Goods Receiving Manager
• Goods Receiving Team Leader
• Senior Goods Receiving Team Leader
• Warehouse Manager
• Deputy Branch Manager
• Branch Manager
• Sales Supervisor
• Cashier Team Leader

Reported From
N/A

Primary Responsibility
Maintain excellent customer service, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.

List Areas Of Daily And Long-term Responsibilities

• Count collected monies and ensure correct billing and procurement of payment for products.
• Count and process collected money from driver’s routes and store in a safe manner.
• Maintain record of daily opening and closing balance.
• Input transaction entries into the system.
• Report discrepancies immediately.
• Identify counterfeit money.
• Interact with customers and input orders to the system for collection.
• Identify sales opportunities and effectively present key features and benefits of products to increase levels of business activity.
• Credit accounts if shortage of physical stock to invoiced items.
• Adhere to company billing/registration processes.
• Develop and maintain knowledge on the characteristics, strengths, and general information on all products.
• Understand the market in which the company operates and how the organization’s products and services are used within the market.
• Develop knowledge of demand, competition, and prices.
• Receive goods from suppliers, checking accuracy against delivery notes prior to unloading, ensuring all damaged and missing goods are reported immediately.
• Ensure online and counter orders placed are prepared accurately for collection according to invoice and picking lists.
• Receive and store returned items from customers, completing and issuing accurate documentation as required.
• Store items safely in the correct location.
• Check stock for damage, loss or short-dated items, reporting as required.
• Load goods accurately and safely to vehicles for dispatch.
• Coordinate and prepare for stock-taking processes.
• Conduct cyclical counts and resolve discrepancies and queries in a timely manner.
• Assist with delivery of items to customers, taking instruction as necessary to provide safe service of goods to customers.
• Ensure safe operation of company equipment in accordance with Health & Safety policies and procedures.
• Wear correct personal protective equipment, including high-visibility jacket and safety boots, at all times.
• Ensure working areas are clean, tidy and safe to operate within.
• Respond to and deal with customers in a polite and professional manner.
• Provide feedback to enhance product performance and service delivery.
• Seek to improve relations regarding the provision of efficient communications to facilitate product development and issue management.
• Ensure that company internal/external customer care and equal opportunity policies are adhered to at all times.
• Ensure compliance with policies and procedures for Health & Safety.
• Adhere to all company policies, procedures and business requirements.
• Undertake additional tasks and responsibilities as may reasonably be expected of the role and as necessary to achieve the objectives of the department and JJ Food Service goals.
• Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR).