MAINSTREAM PRINT LIMITED
Internal Sales Administrator
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Company Description
MAINSTREAM PRINT LIMITED is a single-source provider for a wide range of printing and related services, supporting businesses of all sizes. The company delivers high-quality, cost-efficient solutions, including full-color brochures, labels, banners, digital printing, and technology-based print services. It also assists clients with mailing list management, point-of-sale display design, and barcoded inventory systems. Known for a friendly, reliable approach, MAINSTREAM PRINT LIMITED has worked with clients such as MKG Foods, Takeda Pharmaceuticals, NHS West Midlands, and Birmingham City Football Club, offering applicants exposure to diverse industries and projects.
Role Description
The Internal Sales Administrator is a full-time, on-site role based in Royal Sutton Coldfield. This position is responsible for:
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- Handling customer inquiries
- Preparing quotations
- Processing orders
- Coordinating with the production team to ensure accurate and timely delivery
Get help with your application
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The role involves:
- Maintaining customer records
- Updating sales data
- Supporting the internal sales team with administrative tasks and follow-ups
- Assisting with basic sales reporting
- Responding to email and phone queries
- Helping ensure a smooth end-to-end customer experience
Collaboration with colleagues across departments is essential to support efficient operations and high-quality service.
Qualifications
- Strong customer service and communication skills, with the ability to build positive relationships and respond clearly to client needs.
- Experience in order processing and sales support, including managing quotations, inputting orders, and tracking progress.
- Proficiency in administrative assistance tasks, such as data entry, documentation, and maintaining organized records.
- Comfort using office software (e.g., Microsoft Office or similar), CRM systems, and basic reporting tools.
- Attention to detail, good time management, and the ability to prioritize multiple tasks in a fast-paced environment.
- Previous experience in print, manufacturing, or a business-to-business service environment is an advantage.
- Relevant education or training in business administration, sales, or a related field is beneficial.
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