Comax UK
Internal Sales Advisor
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Job Overview
Do you have experience within Catering, Hospitality or Retail and are looking for a new challenge away from evenings, weekends and shift work?
We are seeking an enthusiastic and customer-focused Internal Sales Advisor to join our friendly and growing team in Ringwood.
This is a fast-paced and demanding role within a busy sales office, supporting customers across the catering, care, janitorial and hospitality sectors. No two days are the same, and you'll be managing multiple customer enquiries, orders and requests simultaneously. The successful candidate will thrive under pressure, enjoy working at pace and be able to prioritise effectively whilst maintaining exceptional levels of customer service.
Working with a portfolio of valued customers, you will be responsible for delivering exceptional customer service, processing orders, providing quotes, identifying sales opportunities, and ensuring customers receive the highest level of support.
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Responsibilities
- Managing incoming customer enquiries via telephone and email
- Building and maintaining strong relationships with existing customers
- Processing customer orders accurately and efficiently
- Providing product advice and recommendations
- Proactively identifying opportunities to increase sales and account growth
- Following up quotations and customer enquiries
- Working closely with external sales representatives and internal departments
- Resolving customer queries and issues in a professional and timely manner
- Maintaining accurate customer records and account information
- Achieving individual and team sales targets
Skills
- Experience within Catering, Hospitality, Retail, Customer Service or Sales
- A passion for delivering outstanding customer service
- Strong organisational and administrative abilities
- A positive, proactive and enthusiastic attitude
- Good IT skills, including Microsoft Office
- The ability to work effectively both independently and as part of a team
- Commercial awareness and a desire to develop a career in sales and account management
- Excellent communication skills, both verbal and written, to clearly convey information and build rapport with clients
- Adaptability to fast-paced settings with a proactive attitude towards problem-solving
- Ability to pick up new systems quickly
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Benefits
- Free onsite parking
- Monthly commission
- Comax are proud to have received the Great Place To Work certification in 2025
- Full training provided
- 5% employer pension contribution
- Company sick pay (5 days paid sickness, then SSP)
- 20 days annual leave plus bank holidays
- Additional holiday entitlement awarded for each full year of service (up to 25 days)
- Access to company share saving scheme
- Summer & Christmas parties
- Monthly Impact Awards
- No weekends!
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