Internal Sales Executive Apprentice

SKS LTD
BERKHAMSTED (HP4 1EG)
Closes in 28 days (Friday 6 November 2026 at 11:59pm)
Posted on 8 October 2026

Summary

We’re looking for a friendly, confident and organised Internal Sales Executive to join our team on a permanent basis. This role is focused on building relationships with existing trade customers, supporting their day-to-day needs and helping grow sales through regular contact, product knowledge and excellent customer service.

Wage £16,120 to £25,610.65, depending on your age
National Minimum Wage [Minimum wage rates](opens in new tab)
Training course Sales executive (level 4)
Hours Monday to Friday, 8:30am to 5.00pm (45 mins unpaid lunch).
Location: Office-based. 38 hours 45 minutes a week
Start date Monday 9 November 2026
Duration 1 year 3 months
Positions available 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Proactively contacting a set list of trade customers each day (relationship building & account development)
• Developing strong customer relationships and becoming a trusted point of contact
• Introducing new products, promotions and solutions (security and hardware related)
• Identifying opportunities and working with the external sales team to provide introductions / follow-up support
• Processing orders, preparing quotes and following up enquiries
• Keeping accurate notes and customer activity records on the system
• Supporting the internal sales team with general sales administration

Where you'll work

UNIT 2 CANALSIDE NORTHBRIDGE ROAD
BERKHAMSTED HP4 1EG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider ISALES ACADEMY LIMITED
Training course Sales executive (level 4)
Understanding apprenticeship levels](opens in new tab)

What you'll learn

Course contents

• Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
• Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
• Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
• Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
• Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
• Closing Sales: Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
• Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
• Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
• Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
• Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
• Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.