Job Description

Focus on New Business Opportunities

50% of workload and GP Development and maintenance of house accounts and network business, 50% of workload and GP

Responsible for day to day sales activities, fully utilising the Cargowise quotation tool, Salesforce CRM platform, and all lead gen tools.

Key Duties and Responsibilities

• Ensure that all leads generated and supplied through the pre-sales team are contacted on the day of receipt, with status updates complete.
• Ensure that all calls made are recorded in the CRM, with full call notes.
• Source new leads and record them in the CRM.
• Develop New Business working on own initiative, in line with GP targets.
• Follow up on sales leads and any quotes provided to clients.
• Build a strong sales pipeline through Salesforce with a well-developed portfolio of clients, ensuring that GP forecasted is recorded accurately.
• Manage Existing SME Accounts within the specified region ensuring they are happy with SEKO service provision.
• Complete and source rate quotations for all New and Existing customers on a daily basis, work alongside operation and commercial teams to maximize profit etc.
• Make external appointments where appropriate for the Commercial/Managing Directors.
• Build good internal relationships with business managers and be able to discuss & agree how customers can be effectively supported and developed.
• Meet with the senior Directors / Managers on a regular basis and review all areas of sales and service delivery activity to ensure the smooth running of existing accounts and the implementation of new ones.
• Actively look for ways to increase margin as per company key focus areas and in line with company and market trends.
• Ensure all SEKO accounts are regularly reviewed and applicable charges are in line with market and prevailing company guidelines.
• Uses interpersonal skills to create and sustain effective relationships with business parties (e.g. suppliers, joint venture partners, industry groups) and colleagues.
• Be open to business approaches that meet mutual goals. Focus on identifying and understanding each customer’s needs.
• Express and acts on desire to assist customers in an efficient and friendly manner with a view of obtaining new business.
• Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding in a way that contributes to SEKO Logistics performance and profitability.
• Completes a minimum of 1200 outgoing quotes per annum.
• Completes a daily, weekly and monthly progress reports – through Salesforce
• Work in close co-operation with the internal operations and sales functions
• Ensure that all customers are fully aware of SEKO Logistics terms and conditions of trading and credit terms and that billings are in line with both company and customer expectations