Mercury Hampton Ltd
Internal Sales Executive
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Manchester City Centre
Up to £32,000 basic | £36,000 OTE
Monday to Friday
About the Role
We are recruiting an Internal Sales Executive for an ambitious and rapidly growing B2B organisation based in central Manchester. This is a varied, customer-focused position combining inbound sales, account management and proactive customer engagement. You will manage incoming enquiries, prepare quotations, process orders and build relationships with existing and lapsed customers to increase repeat business.
It is an ideal opportunity for someone who enjoys speaking with customers and developing commercial relationships, but does not want a traditional high-volume cold-calling role.
What You’ll Be Doing
- Acting as a first point of contact for new and existing customers
- Handling incoming telephone and email enquiries
- Preparing quotations and converting enquiries into orders
- Processing purchase orders and sales orders accurately
- Proactively contacting existing and lapsed accounts
- Developing customer relationships and encouraging repeat business
- Identifying cross-selling and account-growth opportunities
- Following up outstanding quotations and commercial opportunities
- Maintaining accurate customer and opportunity information within the CRM
- Working closely with other departments to ensure orders are delivered smoothly
- Sharing customer feedback and potential commercial opportunities with the wider business
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What We’re Looking For
- Previous experience in internal sales, account management, sales support or a customer-focused commercial role
- A confident and personable telephone manner
- The ability to build genuine, long-term customer relationships
- Strong organisation and attention to detail
- A proactive approach to following up customers and opportunities
- Confidence using CRM systems and other digital tools
- The ability to manage calls, enquiries and orders in a busy environment
- A positive, enthusiastic and commercially minded attitude
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Experience within B2B sales, order processing or a trade-focused environment would be advantageous, although the attitude and ability to build strong customer relationships are equally important.
The Opportunity
You will be joining a successful business at an exciting stage of its development, with the opportunity to make a visible impact as the sales function continues to grow.
The position offers a basic salary of up to £32,000, a realistic OTE of £36,000, ongoing development and genuine opportunities for career progression.
How to Apply
Apply today for a confidential conversation and further information.
Salary: 30,000 - 32,000 GBP Per annum
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