Soudal België
Internal Sales Executive
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Soudal
Location: UK, Tamworth
Job Type: Fulltime, Indefinitely
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About the Role
To contribute to a thriving Sales and Customer Service Team, maximize sales opportunities, and manage customer expectations effectively to improve the customer experience.
Responsibilities
- Handle inbound calls within set KPI’s
- Make outbound calls to generate new leads/business
- Manage customer expectations by phone, email, and other appropriate means of communication
- Use a proactive approach for the upselling of current promotions
- Collaborate with key account managers targeting market sectors to identify and generate New Business
- Qualify prospects from initial enquiries generating new business leads to handover to the sales team, allocating the correct sales manager
- Communicate with customers to identify their needs and requirements and identify sales opportunities
- Support sales with onboarding new business, follow up calls/feedback, identifying opportunities to maximize sales
- Support when required on Focus accounts
- Maintain data, customer details, pricing, and general updates in CRM & SAP
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Profile
- Minimum 5 years’ relevant experience in a fast-paced environment
- Proactive approach
- Customer-centric
- Excellent communicator both written and verbal
- Ability to work under pressure and meet deadlines
- Work independently managing own workload
- Capable of building strong working relationships
- Target-driven
- Attention to detail
- Experience working in a fast-paced environment
- Preferably SAP, Microsoft Outlook, Excel, and CRM Dynamics 365 experience
We Offer
- Competitive salary with bonus and group pension plan in a growing and loyal company
- Free parking
- Employee Assistance Programme
Company
Founded in 1996, Soudal is the largest independent European manufacturer of sealants, adhesives, and polyurethane foams for professional and domestic use. With a turnover of €1.51 billion, over 4,800 employees, and 34 production sites across 5 continents, this 100% Belgian family business has developed into an international player and an expert in chemical construction specialties. Continued investments in R&D, a long-term vision for innovation, and adaptation to local markets has continued to lay the foundations for Soudal's excellent results over the years.
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Based in Tamworth (B77 5PN), Soudal (UK) Ltd is one of the largest subsidiaries within the Soudal Group and currently looking for an Internal Sales Executive to join a growing customer service team, reporting to the Internal Sales Supervisor.
Contact
Would you like to be part of our passionate team with short communication lines, a no-nonsense mentality, and numerous opportunities to grow? Quickly apply for the job of your dreams!
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