Internal Sales Executive

Location: Ionix’s offices and sales activities are based in Leeds, West Yorkshire, UK

Summary

Ionix Advanced Technologies specializes in high performance, extreme environment piezoelectric devices and materials, offering a range of sensors, actuators, and transducer devices based on its novel piezoelectric materials, with applications in areas such as non-destructive testing/evaluation (NDT/E) condition monitoring and flow measurement in demanding environments.

Job Description

Ionix is currently looking for an Internal Sales Executive who will be a key contributor to the Commercial team, supporting Business Development by ensuring enquiries, leads, and opportunities are qualified, followed up, and progressed effectively through the sales process. The role will focus on turning sales and marketing activity into well-managed commercial opportunities. You will triage and respond to inbound enquiries, support outbound and campaign follow-up activity, conduct initial qualification calls, book and prepare customer meetings, coordinate proposals and quotations, and maintain accurate sales and pipeline information in the company CRM system. The successful candidate will be commercially minded, organised, and proactive, with strong communication skills and the ability to manage multiple enquiries and opportunities at different stages. Product and sales training will be provided.

Applicants must already have the right to live and work permanently in the UK, for example, they are a UK citizen.

To apply for this role, please send your CV and covering letter to careers@ionix.at with the reference “ISE0826”.

Responsibilities

• Triage and respond to inbound sales and Monitoring enquiries, ensuring all enquiries are acknowledged, logged, and progressed in a timely manner.
• Conduct initial qualification calls with prospective customers to understand their requirements, application, timescales, budget expectations, and decision process.
• Support the Business Development team by researching target accounts, identifying relevant contacts, and preparing background information ahead of customer engagement.
• Follow up on marketing campaign responses, website enquiries, exhibition leads, and partner-generated opportunities, converting interest into qualified sales opportunities.
• Book and prepare sales meetings, including arranging diaries, sending agendas, preparing background notes, and ensuring relevant technical or commercial colleagues are involved.
• Coordinate proposals, quotations, and supporting sales documentation, working with the Sales Director, Engineering, and Operations teams where technical or commercial input is required.
• Maintain clear next steps, owners, and timelines for each active enquiry or opportunity, ensuring that no customer follow-up is missed.
• Maintain accurate and up-to-date records in the company CRM system, including customer information, opportunity status, next actions, quotation details, and expected decision dates.
• Support the Sales and Business Development team with pipeline tracking, forecast updates, and weekly opportunity reviews.
• Act as commercial continuity ensuring customer communications and internal actions continue to move forward.
• Support partner and distributor follow-up activity, including tracking partner-generated leads, arranging meetings, and ensuring actions are recorded and progressed.
• Assist with preparation for exhibitions, conferences, customer visits, and sales campaigns, including account research, meeting coordination, and follow-up activity.
• Provide responsive, professional support to customers, partners, and internal colleagues, helping to build confidence in Ionix and its products.
• Work with the wider Sales, Marketing, and Technical teams to deliver the collective commercial goals of the business.