Momentum Warranties Limited
Internal telesales proffesional
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Momentum Warranties Ltd is one of the UK’s established and trusted providers of vehicle warranty products, supporting motor dealers and their customers across the UK. With over 20 years’ experience in the market, our team brings extensive knowledge from working within dealer groups, independent motor dealer sites, and managing manufacturer and dealer product programmes.
Our purpose is simple: to help dealers sell more vehicles, protect their customers, and provide warranty solutions that are clear, reliable and commercially valuable. We pride ourselves on strong dealer relationships, high levels of customer care, in-house support, digital systems, and a practical, motor-trade-led approach to warranty products and claims.
As part of our continued growth, we are now looking to appoint an Internal Telesales Professional to join our team at our Head Office in Perth.
This is a sales-focused role for someone who is confident speaking with customers, comfortable working towards targets and capable of turning conversations into genuine sales opportunities. You will be responsible for speaking with existing and prospective customers, identifying their requirements, explaining the benefits of our products clearly and professionally, and converting opportunities into sales.
This is not simply about making calls. We are looking for someone who can communicate well, listen, build rapport, understand customer needs and confidently ask for the sale.
The Role
Working as part of our Internal Sales Team, your responsibilities will include:
- Making outbound sales calls to existing and prospective customers.
- Handling inbound sales enquiries professionally and efficiently.
- Identifying customer needs and recommending suitable Momentum products.
- Following up sales opportunities, quotations and previous enquiries.
- Building strong relationships with customers through professional communication.
- Converting opportunities into sales while maintaining a high standard of customer care.
- Working towards individual and departmental sales targets.
- Maintaining accurate customer information and records within our internal systems.
- Managing your own follow-up activity and sales pipeline.
- Supporting promotional campaigns and targeted sales activity.
- Working closely with colleagues across Sales, Operations and Customer Support.
- Ensuring all customer communication is clear, accurate and compliant.
- Taking ownership of your performance and contributing positively to the wider team.
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What We Are Looking For
We are looking for someone who is naturally confident, motivated and comfortable speaking with people. Previous telesales, telephone sales or customer-facing sales experience would be advantageous, but equally important is having the right attitude and desire to succeed. You should be:
- Confident and professional on the telephone.
- Comfortable making outbound sales calls.
- Motivated by targets and achieving results.
- Able to build rapport quickly with customers.
- A good listener who can identify customer needs.
- Confident asking for the sale and handling objections.
- Organised with strong follow-up skills.
- Positive, resilient and self-motivated.
- Comfortable working both independently and as part of a team.
- Professional in your communication and approach.
- Willing to learn our products, systems and industry.
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Experience within the motor trade, warranty sector, insurance or financial services would be beneficial but is not essential, as full training will be provided.
What We Offer
- A respected and established brand within the vehicle warranty sector.
- Salary with an attractive sales bonus/commission structure.
- A permanent Head Office-based sales role.
- Full induction, product training and ongoing support.
- Clear sales targets and the opportunity to earn based on performance.
- The chance to be part of a business that is investing in its people, products and technology.
- Genuine opportunity to develop within a growing organisation.
- Salary sacrifice pension benefits.
- Private healthcare for you and close family members.
- Employee vehicle warranty.
- Death in Service cover, complete with wellbeing support.
- Additional annual leave for every full completed year of service.
Why Join Momentum?
At Momentum Warranties, we are not looking for someone simply to work through a call list. We are looking for a sales professional who enjoys speaking with people, creating opportunities, building relationships and achieving results. You will be joining an established business with more than 20 years of industry experience, a strong customer base and ambitious plans for continued growth. For the right person, this is an opportunity to become an important part of our Internal Sales Team, build a successful career within Momentum and directly contribute to the continued growth of the business. If you are ambitious, confident, commercially minded and enjoy the challenge of turning conversations into sales, we would like to hear from you.
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