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Location: London or Poland Reports To: CTO
Role Purpose
The Internal Tools Developer builds and maintains the internal tools that keep Koffeecup running — the dashboards, small web apps, and automations the studio relies on day to day. This role exists to turn recurring problems and manual grind into working software, fast, and then keep it alive. Success looks like a growing toolkit of dependable, well-built internal apps that everyone trusts — all built to the KC house standard so they're consistent, secure, and cheap to run. This is a builder's role: high autonomy, high output, close to the people who use what they make.
Skills, Knowledge & Behaviours
Hard skills
- Comfortable shipping full-stack web apps in TypeScript / Next.js (App Router, server actions, SSR) — UI and API in one framework.
- Working knowledge of SQL / Postgres and an ORM (Drizzle or similar) — can design a schema, write migrations, and query confidently.
- Hands-on with Google Cloud Platform: Cloud Run, Cloud SQL, IAP, Secret Manager, Cloud Build — or clearly able to get there quickly.
- Fluent with Git / GitHub and command-line deploys; comfortable working in Cloud Shell.
- Able to integrate third-party APIs (e.g. HubSpot, HiBob, Slack webhooks) and handle auth, rate limits, and data hygiene.
- Bonus: comfortable pairing with AI coding tools (Claude / Cowork) to move faster — KC builds this way by default.
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Soft skills
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- Pragmatic — ships the useful thing now, not the perfect thing eventually. Knows when "good enough" is done.
- Talks to users directly and translates messy real-world workflows into clean tools.
- Owns the whole lifecycle — build, deploy, maintain — without needing to be chased.
- Comfortable with ambiguity and a broad, self-directed brief.
- Cares about consistency — follows the house standard rather than reinventing the stack per tool.
Owns internal tools end to end — from a rough idea to a live, maintained app.
- Build new internal tools and dashboards against the KC standard stack — Next.js (TypeScript, App Router) on Cloud Run, Cloud SQL Postgres via Drizzle, IAP + Google Workspace auth, deployed from GitHub via Cloud Shell.
- Maintain the existing toolset — fix bugs, run schema migrations safely, refresh data, handle incidents, and keep dependencies and costs in check.
- Scope with the people who'll use it — sit with the team, understand the real workflow, and ship the smallest thing that solves it rather than gold-plating.
- Integrate with the tools KC already runs — HubSpot, Notion, HiBob, Slack — pulling and pushing data cleanly and deduping on stable keys.
- Keep it secure and consistent — secrets in Google Secret Manager, one GCP project per app, IAP-gated access, and the KC brand theme applied so every tool looks and behaves the same.
- Broadcast changes — post deploys and notable events (migrations, data refreshes, incidents) with plain-English release notes to #ai-tools-build.
- Improve the foundations — keep the starter template and reference implementation current so the next tool is faster to build.
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Jessica, London
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