International Account Manager & Business Development Executive

About TensCare

TensCare is one of the UK's leading employee-owned healthcare businesses. For over 33 years we have been helping people improve their quality of life through innovative, drug-free therapies. Today we are Europe's largest distributor of TENS machines and sell a wide range of pain relief, pelvic health, rehabilitation and wellbeing products throughout the UK and internationally.

As an Employee Owned business, every team member has a voice in how the company is run and shares in the success they help create. We believe in supporting our people, encouraging innovation and creating opportunities for personal and professional growth.

Due to continued growth, we are looking to recruit an ambitious and commercially minded International Sales & Business Development Executive to join our sales team based in Epsom.

This role would suit an ambitious sales professional looking to develop a long-term career within an employee-owned business where success, responsibility and rewards grow together.

What Will You Be Doing?

You will be responsible for managing and developing a portfolio of international distributor and key customer accounts across Europe and other overseas markets. Existing markets currently include Scandinavia, Poland, Canada and other European territories.

The successful candidate will spend approximately 75% of their time developing existing distributor relationships and 25% identifying and converting new business opportunities.

This is a highly commercial role requiring excellent relationship-building skills, commercial awareness and a proactive approach to business development.

The role includes regular international travel throughout Europe and occasional long-haul travel to customer meetings and exhibitions.

Key Responsibilities

• Manage existing international distributors and key customer accounts, developing strong long-term relationships
• Identify, qualify and convert new distributor, retail and healthcare opportunities within existing and new international markets
• Develop strategic account plans to increase revenue, profitability and market penetration within key accounts
• Build and maintain strong relationships with key decision makers across distributors, retailers, healthcare organisations and strategic partners
• Maintain high levels of sales activity to ensure sales targets are met and a healthy pipeline of opportunities is sustained
• Actively build professional networks through exhibitions, LinkedIn, industry events and trade associations to identify and develop new business opportunities
• Research international markets and identify opportunities for growth
• Prepare and deliver product presentations both online and face-to-face
• Attend customer meetings, exhibitions and international trade shows
• Sales forecasting and pipeline management
• Monthly account reviews and opportunity planning
• Margin and profitability analysis
• Accurately calculate sales pricing whilst maintaining agreed margin requirements
• Negotiate commercial agreements and terms of business
• Plan and implement market-specific sales initiatives and campaigns
• Monitor competitor activity, market trends and emerging opportunities, providing regular commercial insights to support business growth
• Manage export administration including quotations, orders, contracts and supporting export documentation
• Work closely with colleagues across sales, ecommerce, supply chain, customer service and regulatory affairs to deliver excellent customer outcomes
• Provide general sales and customer support where required