International Freight Forwarding Apprentice

Role Overview

You will work with the operations responsible for the movement of goods, ensuring the transit and delivery is made on time. You will liaise with overseas offices, partners or agents and will be responsible for arranging and completing all associated paperwork, which documents the nature of the goods and that they are legal and legitimate.

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

What You'll Do at Work

• Carry out the full coordination of the movement of freight
• Completion of all associated freight documentation
• Completion of customs declarations
• To work with the customer to provide the best service available within the time constraints provided
• To create a relationship with customers and suppliers
• Liaise by telephone/email/with shipping lines/customers and other departments and supplier
• General administration duties
• Support the business with any additional tasks as required
• Maintain a team-oriented atmosphere

Where You'll Work

Northampton Logistics Centre
Thomas Dachser Way
Brackmills
Northampton
NN4 7HT

Training Provider

SR APPRENTICESHIPS LIMITED

Training Course

International freight forwarding specialist (level 3)

What You'll Learn

Course Contents:

• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.
• Air. Use and adapt terminology appropriate to the air freight industry.
• Air. Select and use documentation appropriate to the air freight industry.
• Ocean. Use and adapt terminology appropriate to the ocean freight industry.
• Ocean. Select and use documentation appropriate to the ocean freight industry.
• Road. Use and adapt terminology appropriate to the road freight industry.
• Road. Select and use documentation appropriate to the road freight industry.