University of the West of England
International Officer
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UWE Bristol is an ambitious, values-led university. We are focused on solving future global challenges through outstanding learning, world-leading research and a culture of enterprise, and we are looking for people who share our core values to help us achieve those aims.
We’re Hiring: International Officer
We’ve got a fantastic opportunity for an International Officer to join our International Office, specifically the Americas, Europe and CIS team. This is a permanent role based at our vibrant Frenchay Campus, with an expectation that postholders will work on campus for at least two days per week.
Responsibilities
The International Office is responsible for supporting student recruitment from around the world. We provide relevant and up-to-date information about our courses, entry requirements and admissions processes, working collaboratively with prospective students, education agents, schools and other partners.
Working with colleagues across the University, the International Office plans and delivers a range of recruitment, conversion and partnership activity in the UK and overseas to support the achievement of UWE Bristol’s international student recruitment objectives.
The International Officer will report to the Regional Manager for the Americas, Europe and CIS and will support recruitment activity across an agreed regional portfolio. Alongside their regional responsibilities, the postholder will take particular responsibility for supporting the effective management, compliance and continuous improvement of the University’s international education agent network, aligned to the Agent Quality Framework (AQF).
This will include maintaining accurate agent records, monitoring engagement and performance, supporting the development and maintenance of agent training and guidance materials, and escalating issues, risks and opportunities to relevant Regional Managers and the Head of International Development.
About You
We are looking for an International Officer who can combine strong relationship management and organisational skills with an understanding of international student recruitment.
In this role, you will support the delivery of regional recruitment plans and conversion activity, working with prospective students, education agents, schools, partners and colleagues across UWE Bristol. You will also represent the University at recruitment events and undertake international travel as required.
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As the International Officer with a focus on Agent Partnerships, you will combine regional recruitment activity with a particular focus on supporting the University’s international education agent network. You will maintain accurate agent records, monitor engagement and performance, support the development and maintenance of agent training and guidance materials, and identify issues, risks and opportunities for escalation to relevant Regional Managers.
The University has already begun developing its approach to the Agent Quality Framework (AQF), but our systems and processes are still evolving. The Agent Partnerships post will support this work by contributing to the continuous improvement and development of agent management processes, helping to develop more consistent approaches and embed sector best practice across agent management activity.
This may include reviewing and improving processes, maintaining accurate agent records, monitoring compliance requirements, supporting the development of guidance and resources, and helping ensure that agent activity aligns with institutional policies, the AQF and wider regulatory expectations.
You will be comfortable working in a fast-moving and target-driven environment and will have experience in customer service, sales, recruitment, admissions, international education or a related field. You will have excellent written and verbal communication skills and be confident communicating with a wide range of stakeholders.
You will also be comfortable using recruitment and agent performance data to monitor activity, identify trends and support decision-making around recruitment, conversion and agent engagement.
Experience of working directly with international education agents or recruitment partners would be particularly valuable for this role.
Where You Will Be Working
UWE Bristol is a campus-based University, with vibrant campus communities that are central to student life.
This post is based at our lively Frenchay campus in Bristol, where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
You'll be expected to work on campus at least two days a week.
The role will include international travel across the Americas, Europe, CIS and other markets, depending on business needs and in consultation with the relevant Regional Managers.
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Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in vibrant Bristol, our ambitions are to make a positive difference to our planet, transforming futures through actions and solving real world challenges.
We offer a wide range of employee benefits including progressive pay rates, very generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
Add Your Individuality to Ours
UWE Bristol recognises the power of a truly diverse university community.
We particularly encourage applications from global majority candidates as we are currently under-represented in this area, however all appointments are made strictly on individual merit.
As a Disability Confident employer, we encourage applications from disabled or neurodivergent candidates.
Further Information
If you would like to speak to us to find out more about this role please contact Rob Alexander on rob.alexander@uwe.ac.uk or Hayley Iovannelli on Hayley.Iovannelli@uwe.ac.uk.
Interviews will be scheduled to take place at our Frenchay Campus week commencing 14th September.
This is a full-time, permanent posts, working 37 hours per week.
This post is not available on a job share basis.
Salary offers are made in line with the University’s salary assessment guidelines, reflecting your relevant skills and experience in parity with colleagues.
Right to Work in the UK
If offered a role, you will need to provide valid documentation confirming your right to work in the UK before employment begins. Guidance on acceptable documents is available via the Home Office Right to Work Checklist.
Next Steps
We’d love to hear from you - if this role excites you, please complete our application form as soon as possible and tell us how your skills and experience meet the criteria listed in the Person Specification, using clear and relevant examples wherever possible.
We’ll keep you informed of the outcome by email once shortlisting is complete.
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