UM Education
International Student Coordinator
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Company Description
UM Education, founded in 2018, focuses on providing a holistic education experience for international students in the UK. With a commitment to student well-being and academic success, UM Education ensures that every aspect of a student's time in the UK is meaningful and enjoyable. The institution is AEGIS (Gold) and BSA accredited, reflecting its dedication to high standards in student care.
About the Role
UM Education is seeking a dedicated International Student Coordinator/Assistant to support our students as they adapt to life and study in the UK. This full-time hybrid role combines on-site interaction with flexible remote work. You’ll play a key role in providing day-to-day support, ensuring students feel safe, confident, and cared for during their educational journey.
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Key Responsibilities
- Assist international students with daily tasks and personal support needs
- Help facilitate a smooth transition into UK academic and social life
- Communicate regularly with students and their families
- Collaborate with internal teams and external partners
- Uphold safeguarding protocols and ensure student well-being
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Who You Are
- Fluent in English and Mandarin (verbal and written)
- Experienced in student support, customer service, or similar roles
- Knowledgeable about the UK education system and safeguarding practices
- A strong communicator with cross-cultural sensitivity
- Able to work both independently and as part of a team
- Flexible and adaptable — we work around student and client schedules
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