Pets Choice Ltd
International Trade Coordinator
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Join our team and play a key role in keeping goods moving around the world! You’ll work with customers, suppliers, and logistics partners across 60+ countries, helping coordinate the shipment and delivery of our much-loved brands to much-loved pets.
Overview of the Role
As the International Trade Coordinator, you will be responsible for coordinating the end-to-end logistics of our imported and exported products across international markets. You will liaise with external partners to ensure the smooth and efficient movement of goods worldwide.
Main Responsibilities
- Organising transport and delivery of international consignments from several global locations including via our offshore 3PL warehouse.
- Create commercial documents to facilitate export trade, including veterinary health certificates, preference documents and commercial invoices.
- Oversee the compliance and accuracy of third-party commercial documents, import documents and customs clearances of import and export shipments.
- Be a key point of contact for international customers, 3rd party suppliers and internal teams; building and maintaining relationships.
- Track consignments, ensuring full oversight and maintain shared transport trackers.
- Keep up to date of international legislation and potential risks to the supply chain.
- Work cross functionally between procurement, manufacturing and warehousing teams; regularly meeting teams to issue order packaging priorities and keep track of order pipeline.
- Proactively work to enhance the efficiency of the departments core responsibilities, developing processes and resources where possible
- Liaise with agencies including DEFRA, APHA, HMRC and Chamber of Commerce, veterinary bodies and port authorities.
- Process purchase orders through the ERP system, Dynamic 365 Business Central.
- Generate import veterinary notifications using IPAFFS.
- Monitor inventory and check stock levels of imported and manufactured products; reporting back to customers and internal teams.
- Undertake any other duties and responsibilities that are reasonably required by the business.
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Skills, Experience and Qualifications Required
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Essential
- Experience within an international role, preferably freight forwarding, import, export or customs
- Understanding of Inco terms & customs classifications
- General import and export formalities
- IT Literate, including Microsoft office and confident using 3rd party booking platforms
- Customer focussed attitude
- Eye for detail and accuracy
- Lateral thinker, capable of managing multiple priorities calmly
- Full Driving Licence
Desirable
- Knowledge of TSS process
- Experience generating CHEDs via IPAFFS
- Experience importing and export foods
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