Elemental Herbology
International Training Manager
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About Elemental Herbology
We are Elemental Herbology, a multi-award-winning natural spa brand, truly focused on community, culture and sustainability. Our story begins with a simple belief: true skincare and body care goes beyond the surface. We craft our formulas using natural botanicals, high-performance actives and aromatherapy oils - designed not just to treat mind, body or skin concerns, but to restore overall wellbeing.
Our brand is rooted in the principles of Traditional Chinese Medicine - this ancient philosophy teaches us that different aspects of our environment and lifestyle can disrupt our flow of energy and the harmony of the five elements (wood, fire, earth, metal and water) within us.
We strive to create the spa ultimate wellbeing experience through our unique treatments, innovative products and tailored lifestyle advice. The incredible textures and exquisite aromatherapy blends of Elemental Herbology products combined with a skilful blend of eastern and western spa treatment techniques enable us to help our spa partners bring their guests back to a better state of healthy harmony.
We are proud to collaborate with spas, hotels and boutiques from around the world that align with our values and share the Elemental Herbology philosophy. These partnerships allow us to bring our eco-conscious, holistic products and treatments to various inspiring locations, creating a global network dedicated to enhancing wellbeing.
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Job Description – International Training Manager (part-time on a freelance basis)
Duties:
- Deliver national and international training to our spa and retail partners, including distributors and direct accounts.
- Execution of initial and refresher training for brand philosophy, product knowledge, face, massage and body treatments and retailing skills in person onsite and/or online.
- Increase brand awareness and sales through the planning and execution of events in both our UK and international accounts.
- Carry out treatments for prospect accounts as per the needs of the sales department.
- Carry out press treatments as required.
- Execute Social ‘Lives’ and product videos together with marketing department and Head of Education.
Responsibilities:
- Maintain brand integrity by delivering online and onsite trainings in line with brand guidelines and our spa partners’ treatment menu.
- Work closely with Head of Education and account managers to schedule training courses to meet the needs of the business.
- Create a detailed training plan/agenda for each training session and ensure certificates are issued and relevant training records are completed after each training.
- Ensure accounts have all required training materials, product and equipment ahead of the training.
- Book all travel arrangements, accommodation and visas as needed.
- Update all partners with new product/treatment launches and regular product knowledge/retailing techniques.
- Build relationships with spa managers/directors to keep training and event communication open.
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Requirements:
- Strong passion for the spa and beauty industry, ideally with experience of or an interest in holistic therapies.
- Minimum NVQ level 3 or equivalent Beauty Therapy qualification (face, body and massage treatments).
- Previous training experience desirable and/or experience as a head therapist, in-house trainer or spa manager in a luxury spa environment.
- Willingness to travel and stay away from home on a regular basis throughout the UK and overseas, including short, medium and long-haul destinations.
- Flexible working days - able to work the occasional weekend if needed.
- Strong written and verbal communication skills and proficiency in Word, Powerpoint and Excel
What We Offer:
- Competitive day rate based on experience.
- Relaxed environment within a small team of 9.
- Opportunities for professional development and growth.
- Monthly product allocation.
Reporting to:
Head of Education
Location:
Ideally based in Greater London, with regular travel to UK & international locations
All Applications/CV's:
To be sent to Antonia David at education@elementalherbology.com
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