HM Revenue & Customs
Interventions Senior Analyst
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Bristol, Cardiff, Leeds, Manchester, Newcastle-upon-Tyne, Stratford, Telford
Please note that due to workforce controls, Stratford is only available to existing HMRC staff in this location. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford.
Job Summary
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Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre.
The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention.
Job Description
We’re looking for an Interventions Senior Analyst to join HMRC’s expanding Fraud Prevention Centre (FPC), taking a lead role in how interventions are coordinated and deconflicted day to day.
In this role, you’ll be at the centre of activity, working across teams to make sure interventions are aligned, duplication is avoided, and risks are properly managed.
You’ll need to make clear, justifiable decisions, keep accurate records, and be confident handling sensitive information.
You’ll support the G7 Interventions Lead and work closely with colleagues in Incident Response and technical investigation teams, including supporting fraud-related incidents when needed. A key part of the role is ensuring responses are timely and effective, while also improving how we work over time.
This is a fast moving role within HMRC’s broader fraud prevention strategy, focused on identifying and disrupting identity related fraud. You’ll take an intelligence led approach to planning and coordinating targeted interventions, working with operational teams, technical specialists, policy and process owners, legal colleagues, and senior stakeholders to protect customer data and public revenue.
Person specification
- Lead and oversee intervention activity across HMRC business areas, ensuring it is coordinated and effective.
- Take ownership of deconfliction end-to-end, making sure activity is not duplicated and clear ownership is agreed.
- Use risk and intelligence data to prioritise interventions and recommend escalation where needed.
- Develop and maintain practical frameworks, guidance, and standards to support consistent delivery of interventions.
- Work across directorates to align activity, ensuring interventions are proportionate and in line with HMRC strategy.
- Support the development and delivery of incident response plans, processes, and good practice.
- Manage the full incident response cycle, from identifying and prioritising issues through to resolution.
- Keep up to date with emerging fraud threats and contribute to strengthening HMRC’s response.
- Produce clear, concise briefings for senior stakeholders, translating complex information into practical recommendations.
- Build strong working relationships across HMRC and with external partners to support effective collaboration.
- Monitor performance and identify opportunities to improve processes and outcomes within FPC.
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Essential Criteria
- Experience of managing interventions, incidents, or operational response activity within HMRC or a similar regulatory environment.
- Experience of leading deconfliction, including applying clear rules and thresholds to resolve conflicts, avoid duplication and ensure a single approach.
- Proven ability to work across teams and bring people together to agree priorities and outcomes.
- Good analytical skills, with the ability to interpret complex information, identify risks, and make clear, evidence based recommendations.
- Strong communication skills, with confidence working with both technical and non-technical stakeholders.
- Ability to work at pace, adapt to changing priorities, and manage competing demands.
Desirable Criteria
- Knowledge of fraud prevention, security operations, or risk management.
- Experience in fraud analytics, risk assessment, or similar analytical tools.
- Awareness of identity fraud trends and emerging threats.
- Experience coordinating projects or intervention campaigns.
- Understanding of HMRC compliance approaches, governance, and risk appetite.
Security clearance
SC clearance will be required to start the role, with the potential to acquire DV once in post.
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in the ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Office closures
For more information on where you might be working, review this information on our locations.
If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
These Sites Are
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford - moving to Parkside Court, Telford
You will be given more information about what this means at the job offer stage.
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.
Technical skills
We'll assess you against these technical skills during the selection process:
- Threat Intelligence and Threat Assessment
- Threat Understanding
- Risk understanding and mitigation
- Information risk assessment and risk management
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
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We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.
How To Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history, qualifications and previous experiences.
- A 1000-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification.
Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.
Further details around what this will entail are listed on the application form.
Sift
In the event of a large number of applications being received, an initial sift may be held on your CV.
At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, we will assess your technical skills using the Government Security Profession Career Framework. You will be asked experience-based questions to assess your ability and you will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.
Example of a strengths-based question:
“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you
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