Rhenus Logistics
Inventory & Audit Coordinator - UK
Nuneaton
Posted about 17 hours ago
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What You Can Expect
Shift Pattern
- Monday to Friday, 08:30 - 16:30 (30 minute unpaid break)
Key Responsibilities
Inventory Management
- Support in maintaining accurate inventory records within the Warehouse Management System (WMS).
- Monitor stock movements including receipts, put-away, transfers, picking, replenishment, and despatch.
- Investigate inventory discrepancies and identify root causes.
- Process inventory adjustments in accordance with company controls and authorisation procedures.
- Monitor inventory accuracy KPIs and report trends.
Audit & Compliance
- Develop and maintain cycle count schedules.
- Conduct daily, weekly, and monthly stock audits via the operations teams.
- Coordinate customer inventory audits and annual physical stock counts.
- Ensure compliance with customer SOPs, internal procedures, and contractual inventory requirements.
- Maintain audit documentation and evidence to support customer and internal audits.
Reporting & Analysis
- Produce daily, weekly, and monthly inventory reports.
- Analyse inventory trends, variances, and recurring issues.
- Provide recommendations to improve stock accuracy and operational performance.
- Support customer reporting requirements.
Process Improvement
- Identify opportunities to improve inventory control processes.
- Assist in implementing corrective and preventive actions (CAPAs).
- Support continuous improvement initiatives using Lean methodologies where appropriate.
- Review warehouse processes to minimise inventory errors.
Operational Support
- Support warehouse operations with inventory-related queries.
- Assist during customer implementations, inventory migrations, and warehouse transitions.
- Provide guidance to warehouse colleagues on inventory best practice.
- Liaise with Customer Service regarding stock issues impacting customer orders.
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Systems Management
- Ensure accurate data integrity within the WMS and ERP systems.
- Support inventory investigations using warehouse systems and reporting tools.
- Assist with WMS testing and process changes where required.
- Escalate system issues affecting inventory accuracy.
Key Performance Indicators (KPIs)
- Inventory Accuracy (%)
- Cycle Count Completion (%)
- Inventory Adjustment Value
- Stock Loss / Shrinkage
- Audit Compliance Score
- Investigation Closure Time
- Customer Inventory Accuracy
- Physical Stock Count Variance
- Root Cause Resolution Rate
- Customer SLA Compliance
Working Relationships
Internal
- Operations Managers
- Warehouse Supervisors
- Customer Service Team
- Quality Team
- IT Support
- Finance
External
- Customers
- External Auditors
- System Providers
- Inventory Service Providers
Authority
The Inventory & Audit Coordinator is authorised to:
- Conduct inventory investigations.
- Complete authorised stock adjustments within agreed limits.
- Recommend corrective actions.
- Stop inventory transactions where significant discrepancies or compliance risks are identified, escalating promptly to management.
Success Measures
Success in this role will be demonstrated by:
- Consistently achieving inventory accuracy targets.
- Successful completion of audit schedules.
- Reduced inventory discrepancies and stock losses.
- Positive customer audit outcomes.
- Accurate and timely reporting.
- Effective implementation of corrective actions.
- Continuous improvement of inventory control processes.
Behaviours
The role holder is expected to demonstrate:
- Integrity and accountability.
- Attention to detail.
- Customer focus.
- Ownership of issues through to resolution.
- Continuous improvement mindset.
- Collaboration and teamwork.
- Professionalism and resilience.
- Commitment to health, safety, and quality standards.
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What You Bring
Knowledge & Experience
Essential
- Previous experience within inventory control in a warehouse or 3PL environment.
- Experience using Warehouse Management Systems (WMS).
- Strong understanding of warehouse operations and inventory processes.
- Experience conducting stock audits and cycle counts.
- Competent using Microsoft Excel and reporting tools.
- Strong analytical and problem-solving skills.
Desirable
- Experience within multi-client logistics operations.
- Understanding of Lean or Continuous Improvement methodologies.
- Experience using SAP, Manhattan, Blue Yonder, Oracle, or similar WMS platforms.
- Knowledge of ISO quality standards.
- Internal auditing experience.
Skills & Competencies
- High attention to detail
- Excellent numerical and analytical skills
- Strong organisational and planning ability
- Effective communication skills
- Investigative mindset
- Problem-solving capability
- Ability to prioritise workload
- Customer-focused approach
- Team collaboration
- Process improvement orientation
- IT literacy and systems confidence
- Ability to work under pressure and meet deadlines
Qualifications
Essential
- GCSE (or equivalent) in English and Mathematics.
Desirable
- Level 3 qualification in Logistics, Supply Chain, or Business.
- CILT qualification.
- IOSH Working Safely.
- Lean Six Sigma Yellow Belt.
- Internal Auditor qualification.
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Skills
Inventory Management
Stock Auditing
Cycle Counting
WMS
Data Analysis
Problem Solving
Microsoft Excel
Process Improvement
Lean Methodologies
Compliance
Reporting
Communication
Organization
Numerical Skills
Attention To Detail
Stakeholder Management