Inventory Controller

Department: Warehouse / Operations

Reports To: Operations Manager

Job Summary

Responsible for monitoring and managing inventory movements related to imported goods, storage and transportation operations. Overseeing and maintaining accurate inventory levels to support efficient business operations. Monitoring stock movements, conducting inventory checks, investigating discrepancies, and ensuring products are stored and tracked correctly. Ensures accurate stock records, timely shipment coordination, compliance with import regulations, and efficient communication between suppliers, freight forwarders, warehouses, and internal departments. The Inventory Controller works closely with purchasing, warehouse, logistics, and sales teams to maintain optimal stock levels and prevent shortages or overstocking.

Key Responsibilities

• Monitor and maintain accurate inventory records.
• Track stock movements including receiving, transfers, returns, and dispatches.
• Perform regular stock counts, cycle counts, and inventory audits.
• Reconcile inventory discrepancies and investigate stock variances.
• Ensure inventory data is updated accurately in warehouse management systems (WMS).
• Coordinate with suppliers, warehouse staff, and purchasing teams regarding stock availability.
• Prepare inventory and stock reports for management.
• Maintain proper labelling, storage, and organization of ALL inventory items.
• Identify slow-moving, obsolete, or damaged stock.
• Support inventory forecasting and replenishment planning.
• Coordinate inbound shipments with suppliers, shipping agents, and transport providers.
• Track import deliveries and update inventory systems accordingly.
• Verify shipping documents including invoices, packing lists, bills of lading, and customs paperwork.
• Liaise with customs, brokers, and freight forwarders to ensure smooth clearance of imported goods.
• Maintain compliance with company procedures and import/export regulations.
• Ensure compliance with company policies and safety procedures.
• Support continuous improvement initiatives across the company.