Investments Team Manager

Role: Investments Team Manager– Interim

Rate: Competitive (subject to experience & interview competencies)
Type: Contract (via umbrella payroll company – Inside IR35)
Location: Bristol, BS1
Hours: 35 hours a week (full-time), Monday to Friday

Hartley Pensions is looking for an experienced SIPP administration specialist to lead our investments team during an important transitional phase for the business.

By leading Hartley’s Investments team, we are offering a highly rewarding opportunity for a professional seeking to manage and oversee a team of investment administrators dedicated to providing an exceptional service to our clients.

Who are Hartley Pensions?

Hartley Pensions are a SIPP and SSAS pensions operator based in central Bristol. Since July 2022, the company has been in a trading administration. Under the administration of UHY Hacker Young, Hartley Pensions continues to operate an essential service to clients whilst preparing to transfer members to new UK-based operators and wind down the business.

Role

As the Interim – Investments Team Manager, you will work within a dedicated team of professionals in overseeing our clients’ SIPP accounts. By ensuring the timely and effective completion of a multitude of tasks, often cross-functionally with other departments across the firm, you will provide high quality and consistent outcomes to our clients.

Your key duties make up the core of our operations. These include (but are not limited to) the following key areas:

• Managing and mentoring team of entry level and senior investment administrators.
• Managing the end-to-end processing of client led instructions. This concerns the prompt execution of requests (whether from the member direct or their adviser) administering disinvestments from third party platforms. In these instances, you will ensure your team proactively identify missing information on assets and are proactive in chasing and updating valuation records across the portfolio prior to liquidating the relevant funds back into the SIPP.
• Obtaining the accurate valuations of all assets within the SIPP, your diligent reporting and attention to detail will ensure the accurate reporting of asset values to HMRC as part of the client’s wider request in drawing down from their SIPP pension. You will also be accountable and responsible for the accurate and clear information reporting of members of your team.
• Acting as a transparent and communicative lead in guiding clients and IFAs through the complexities of drawdowns and benefit entitlements following fund recalculations of the SIPP. This includes updating colleagues across the wider business, such as Hartley’s Pension Administration and Contact teams. Where necessary, you will be expected to report on potential unauthorised investments to senior management.
• Obtaining accurate investment valuations and updating the system with obtained current market values. This will involve chasing investment platforms and investment custodians to confirm the current market value of the investment(s). Importantly, as our Retirement Specialist, you will be accountable for the accurate reporting of asset values to HMRC.
• Liaising with pension schemes and operators to obtain necessary pension information. In cases of non-standard assets, you will proactively investigate, identify, and log such cases. You will ensure these are communicated to your team, while taking responsibility for maintaining clear updates for clients and relevant stakeholders.
• Supplying accurate reporting of information around the client’s investments to Hartley’s Transfers Out department, communicating where necessary if a member holds investments, property or even non-standard assets within their SIPP.
• Fulfil any other reasonable requirements of the firm. Importantly, you will be expected to assist in clearing backlogs which may also involve helping colleagues in other departments on ad-hoc administrative requests.
• As a senior colleague, you will be expected to train and facilitate the upskilling of junior staff by providing your technical SIPP expertise and if required, schedule training plans. This additionally involves creating and maintaining procedure documentation and process maps, chartering the team’s work flows to maximise operational efficiency.
• As the Investments Team Leader you will report directly to the Operations Director and will be responsible for reporting management information (MI) the Board.