Apex Group Ltd
Investor KYC Assistant Manager
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The Apex Group
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Investor KYC Assistant Manager – Job Description
JOB TITLE
Investor KYC Assistant Manager
DEPARTMENT
Operations (1st Line of Defense) – KYC/CDD
Employing Company
Apex Fund and Corporate Services (Guernsey) Limited ("Apex")
ORGANISATION & STRUCTURE
This position reports to the Apex KYC Manager.
PURPOSE
As the Assistant Manager of the Investor KYC/CDD Team, you will support the KYC Manager in ensuring that Apex maintains a comprehensive and effective system for Know Your Customer due diligence procedures, processes, and controls.
You will assist in ensuring that Apex and its underlying Managed Client Licensees meet their legal and regulatory requirements in relation to KYC/CDD and:
- Support the business in meeting its obligations as the Nominated Firm for Investor CDD under regulatory requirements.
- Execute the duties of the role diligently and professionally.
- Deliver the Apex Client Charter.
- Act in accordance with the Apex Code of Conduct.
- Support and help develop the KYC/CDD team, fostering strong interpersonal relationships at all levels.
Responsibilities / Accountabilities
You will act as the Assistant Manager for the Apex KYC line of business and support the KYC Manager in overseeing a dedicated team responsible for Investor Onboarding and KYC activities for Apex Guernsey Fund and Corporate Services (Guernsey) Limited.
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Key Responsibilities
- Report to and support the Apex KYC Manager in overseeing customer/Investor due diligence activities.
- Assist with leadership, oversight, and monitoring of the day-to-day management of in-house and remote CDD Analysts/File Reviewers.
- Ensure due diligence procedures, processes, and controls are applied throughout the customer lifecycle in accordance with local regulations, policies, and procedures.
- Support the KYC Manager in driving new initiatives, remediation projects, and ensuring compliance with the Guernsey KYC/CDD Handbook.
- Perform and review KYC and customer documentation analysis for new Investor closings, look-back remediation, KYC refresh, and ongoing due diligence.
- Review legal and commercial documents to understand customer activity and associated risks.
- Conduct open-source searches, file reviews, verification, and escalate findings where necessary.
- Participate in client-facing meetings, communicating professionally to resolve due diligence queries.
- Provide guidance on KYC/CDD matters to the 1LoD, key stakeholders, and clients.
- Maintain a strong understanding of AML/CFT policies and procedures in accordance with local and Group controls.
- Support Quality Control activities, ensuring customer records are maintained, accessible, and compliant.
- Collaborate with Legal, AML, Compliance, and Group onboarding teams.
- Prepare and review KYC/CDD files, reports, and file notes.
- Assist with special projects as required.
- Support the KYC Manager in the collation and presentation of Management Information (MI).
Technical Responsibilities
- Support the implementation and ongoing management of the client/investor review programme.
- Conduct reviews and provide sign-off for relevant KYC/CDD tasks within delegated authority.
- Provide KYC/CDD guidance to the business.
- Demonstrate strong knowledge of customer screening tools, including World Check One.
- Assist in reviewing and signing off CDD across the business.
- Support sanctions monitoring and negative news screening processes.
- Assist the Apex AML team in managing aspects of countering financial crime and terrorist financing.
- Monitor systems and recommend improvements aligned with technical and regulatory changes.
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EXPERTISE & LEADERSHIP
- Provide day-to-day support and guidance to the KYC/CDD team.
- Demonstrate strong knowledge of Guernsey AML/CFT legislation and regulations, and working knowledge of other Apex jurisdictions.
- Maintain a solid understanding of KYC/CDD requirements.
- Understand and apply sanctions and customer screening tools effectively.
KEY RESULT AREAS
- Produce reports relating to the role as required.
- Support the KYC Manager in fulfilling the responsibilities of the KYC/CDD function.
- Ensure timely filing of all necessary forms and submissions.
- Stay up to date with relevant legal and regulatory changes.
- Provide input and guidance on technical KYC/CDD legal or regulatory changes.
- Support training initiatives for staff on KYC/CDD, risk, and compliance.
STAFFING SPECIFICATION
- Strong self-management, interpersonal skills, and relationship-building abilities.
- Ability to deliver pragmatic solutions to CDD-related issues.
- Self-starting and capable of working with minimal supervision.
- Confident in delivering solutions to support the business.
- High level of integrity, trustworthiness, and confidentiality.
Target Vocational Qualifications
- Commitment to continuous professional development.
- Attendance at industry seminars.
- Completion of KYC/CDD and other relevant skills courses.
- Desired but not mandatory: Bachelor's degree and/or Compliance/AML qualifications (e.g., KYC/CDD Certificate/Diploma, Compliance/AML/FCP).
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
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