The ITP
IoT Solutions Consultant Apprentice
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Job Description – IoT Solutions Consultant Apprentice
The Opportunity
Our client is recruiting for an IoT Solutions Consultant Apprentice to join their team in Huddersfield.
The Level 3 Information Communication Technician apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.
The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!
The Position
Job Title:
IoT Solutions Consultant Apprentice
Apprenticeship Course:
Level 4 Sales Executive
Apprenticeship Duration:
18 months + Assessment
Location:
Huddersfield, West Yorkshire (Office Based)
Working Hours:
Monday to Friday (No Weekends)
Salary:
£8 Per hour
They specialise in Low Power Wide Area Network (LPWAN) technologies including LoRaWAN® and NB-IoT, providing access to industry-leading sensors, gateways, connectivity services, software platforms and technical expertise. We help organisations deploy solutions for:
- Smart Buildings
- Energy Monitoring
- Utility Metering
- Environmental Monitoring
- Asset Tracking
- Predictive Maintenance
- Industrial Automation
- Compliance Monitoring
- Workplace Wellbeing
- Smart Cities Applications
Unlike many technology businesses, we operate primarily as a channel organisation, meaning we support a network of solution providers and technology partners who deliver projects to end customers. Our role is to provide the expertise, products, training and support needed to make those projects successful.
The Role
This is not a traditional sales role.
As an IoT Solutions Consultant Apprentice, your primary responsibility will be to work with customers and technology partners to understand what they are trying to achieve and recommend the most appropriate IoT solution.
You will act as a consultant, engaging with customers via video calls, email, Microsoft Teams, telephone and online messaging to identify their requirements.
By asking the right questions, you will determine which products, technologies and services are needed to create the best possible solution for the customer's objectives.
Once the solution has been identified, you will create quotations and manage opportunities through our CRM system from first enquiry through to successful order completion.
You'll become a trusted advisor to customers whilst developing expertise in one of the most exciting technology sectors in the world.
What You'll Be Doing
- Responding to inbound enquiries and partner referrals.
- Speaking with customers to understand their project requirements.
- Asking technical and commercial questions to identify the best solution.
- Recommending IoT products, sensors, gateways, connectivity and software platforms.
- Creating solution proposals and quotations.
- Registering and managing opportunities within our CRM system.
- Recording customer interactions, requirements and recommendations.
- Managing opportunities from initial enquiry through to order placement.
- Liaising with manufacturers and technology partners.
- Building strong relationships with customers and solution integrators.
- Learning about emerging IoT technologies and industry trends.
- Working alongside experienced sales, technical and operations teams.
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Please note: Technical support activities are handled by our dedicated support team and do not form part of this position.
Training & Development
No prior IoT experience is required. We provide comprehensive training covering:
- LoRaWAN® Technology
- NB-IoT and Cellular IoT
- IoT Sensors and Devices
- Gateways and Networks
- Application Platforms
- Solution Design
- Consultative Selling
- CRM Systems
- Commercial Awareness
- Customer Relationship Management
You'll learn directly from experienced IoT professionals and gain hands-on exposure to real customer projects.
What We're Looking For
Essential
- Strong communication skills, both written and verbal.
- Strong work ethic
- Proactive problem-solving skills
- A genuine interest in technology and innovation.
- Good organisational skills and attention to detail.
- A positive and proactive attitude.
- Confidence speaking with customers.
- Willingness to learn and develop new skills.
- Good IT literacy and familiarity with Microsoft Office applications.
- GCSE English and Maths (or equivalent).
Desirable
- Interest in technology, engineering, electronics or IT.
- Experience in a customer-facing role.
- Experience using CRM systems.
- A-Level, BTEC or equivalent qualifications.
Future Career Opportunities
This apprenticeship offers a clear path for progression within the company and the wider technology sector. Potential future roles include:
- IoT Solutions Consultant
- Technical Sales Executive
- Business Development Manager
- Product Specialist
- Channel Account Manager
- Solutions Architect
- IoT Pre-Sales Engineer
The combination of technical knowledge, commercial skills and customer engagement experience gained in this role provides an excellent foundation for a long and successful career.
Benefits
- Profit-based quarterly bonus scheme (after 6 months' service)
- 22 days holiday plus Bank Holidays
- Additional annual leave based on length of service
- Enhanced Occupational Sick Pay
- Personal Accident Cover
- Enhanced company pension scheme with matched contributions up to 10%
- Cycle to Work Scheme
- Technology Purchase Scheme
- Regular company social activities
- Company events
- Casual dress
- Free refreshments in the office
- Ongoing learning and development opportunities
- Exposure to leading global IoT manufacturers and technologies
Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.
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About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.
If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.
The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.
Safeguarding and Values Commitment
The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.
At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to:
- Uphold and champion our values, code of conduct, and safeguarding principles.
- Take personal responsibility for understanding and adhering to all safeguarding procedures and policies.
- Promote a culture of safety and wellbeing through a proactive “do no harm” approach.
- Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work.
- Understand and meet any role-specific safeguarding duties — including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.
At the ITP, our company culture is important to us, and all employees and consultants are expected to operate in line with our values:
- We change lives - We strive to make a difference for our apprentices, clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important.
- We are genuine and honest - We breed trust amongst clients, apprentices, members, and the team. We take responsibility for our words, actions, and results. We are human. We encourage one another through honesty and transparency.
- We are innovative and unique - We are empowered by innovation. We strive to make the impossible, possible. We are proud to be the only organisation of our kind, of who we are and how we got here.
- We are Personable - We remind ourselves what it’s like to be in others shoes. We have authentic conversations; we are real and so are our relationships.
- We are stronger united - We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we win or lose as a team.
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