Get Set UK
IPS Employment Specialist – Mental Health Employment Services
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Help make employment part of someone’s recovery
For someone living with serious mental illness, the right job can provide far more than an income. It can restore confidence, create structure, strengthen independence and become an important part of their recovery. As an IPS Employment Specialist, you will work alongside NHS clinical teams to help people experiencing serious mental illness find and sustain meaningful paid employment.
You will have a manageable caseload, allowing you to understand each person’s strengths, preferences and circumstances and provide genuinely individualised support.
This is an excellent opportunity for someone with experience in employability, careers advice or information, advice and guidance who wants to develop specialist skills within mental health employment support. Full training in the Individual Placement and Support model will be provided.
A different kind of employment support
IPS stands for Individual Placement and Support. It is an internationally recognised, evidence-based approach to helping people experiencing serious mental illness move into competitive paid employment.
The principle is straightforward: if someone wants to work, they should receive practical support to begin looking for the right job without being held back by lengthy assessments or assumptions about whether they are “ready”.
This is not classroom-based employability provision and it is not about directing people towards any available vacancy. You will work with each person to understand the job they want, begin a rapid and personalised job search and provide continued support once employment starts. Your focus will be the right job, for the right person, with the right support.
The real job
You will be integrated within an NHS clinical team, working alongside mental health professionals as part of a person’s wider recovery support.
You will attend clinical meetings, develop trusted relationships with NHS colleagues and ensure employment is considered as an important part of recovery planning. You will also spend considerable time in the community. You might meet someone in a clinical setting, community venue or another agreed location. You will visit employers, identify suitable opportunities and support people before and after they enter work.
A day in the role
You may start your day attending an NHS clinical meeting, discussing referrals and identifying people who want support to return to work. You could then meet a participant to complete a vocational profile, exploring their skills, experience, interests and preferred type of employment. Later, you might approach local employers to understand their workforce needs and identify opportunities that will not necessarily appear on job boards. In the afternoon, you could help someone prepare for an interview, discuss whether and how they want to disclose a health condition, or visit a participant who has recently started work to provide in-work support. You will also maintain accurate case records, track progress and plan the next action for every person on your caseload. No two days will be identical, but every day must move people closer to meaningful employment.
What you will do
You will:
- Manage a manageable caseload of people experiencing serious mental illness
- Deliver individual advice and guidance to adults and young adults
- Complete detailed vocational profiles and employment action plans
- Understand each person’s skills, experience, aspirations and job preferences
- Begin rapid, personalised job searches
- Support CV development, applications and interview preparation
- Help people make informed decisions about disclosing a health condition
- Explore workplace adjustments and strategies for managing health at work
- Build relationships with local employers
- Approach employers directly to identify advertised and hidden opportunities
- Match people with jobs that reflect their individual goals and strengths
- Work as an integrated member of an NHS clinical team
- Attend clinical and multidisciplinary meetings
- Maintain effective communication with clinicians about wellbeing and risk
- Provide continued in-work support to participants and employers
- Help people sustain employment when difficulties arise
- Track job starts, sustainment and progression
- Maintain accurate, timely and fidelity-compliant case records
- Work towards clear individual and service outcome targets
- Follow safeguarding, confidentiality and data-protection requirements
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Employer engagement is an important part of the role
Suitable opportunities will not always be found by searching online job boards. You will need to develop relationships with local employers, understand their workforce needs and introduce the support available through the IPS service. This will involve:
- Contacting employers who do not already know you
- Visiting businesses across Mid Essex
- Asking employers about current and future opportunities
- Promoting inclusive recruitment
- Exploring job carving and flexible working arrangements
- Discussing reasonable workplace adjustments
- Maintaining contact after someone starts work
You must be comfortable initiating employer conversations, handling rejection and continuing to build new relationships. This is not a traditional sales role, but it requires confidence, persistence and many of the same relationship-building skills.
The parts people can underestimate
You will need to be comfortable with:
- Working with people experiencing serious and sometimes fluctuating mental ill health
- Hearing difficult personal information while maintaining professional boundaries
- Supporting people whose confidence or engagement may change
- Beginning job search quickly rather than placing people into lengthy pre-employment activity
- Approaching employers directly and creating opportunities
- Working towards job-start and sustainment targets
- Managing a caseload and maintaining momentum for each person
- Recording activity and evidence accurately
- Working closely with clinical professionals
- Travelling throughout Mid Essex on a daily basis
- Planning your own diary across different community locations
- Working independently while remaining connected to your team
This role requires empathy, but empathy alone is not enough. You will also need organisation, resilience, initiative and the determination to keep moving forward when the first approach does not succeed.
What you need to bring
Essential experience and capabilities
You must be able to evidence:
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- Experience providing one-to-one advice and guidance to adults or young adults
- The ability to build trust and motivate people towards a practical outcome
- Experience managing competing priorities, appointments or a caseload
- Strong written and verbal communication
- Confidence working independently in community settings
- The ability to establish effective professional boundaries
- Resilience when dealing with setbacks, changing circumstances or challenging conversations
- Accurate record keeping and reliable follow-through
- Confidence using Microsoft Office and digital case-management systems
- A willingness to approach and build relationships with employers
- The ability to work towards clear targets and outcomes
Advantageous experience
It would be an advantage if you have experience in:
- Employability or employment advice
- Careers information, advice and guidance
- Welfare-to-work or supported employment
- Mental health, recovery or wellbeing services
- Supporting people with disabilities or health conditions
- Recruitment, resourcing or employer engagement
- Social care, housing or community services
- Delivering the IPS model
- Working alongside NHS or clinical teams
Previous IPS experience is helpful but not essential. We are particularly interested in experienced employability and advice professionals who want to expand their skills and develop a career in specialist mental health employment support. Full IPS training, fidelity guidance and ongoing development will be provided.
Driving and travel requirements
This is a mobile, community-based role covering Mid Essex. It is not a home-based position and it is not based permanently at one office.
Due to the geography of the service and the frequency of travel required, you must:
- Hold a valid driving licence
- Have reliable access to a vehicle for work
- Hold appropriate business-use insurance
- Be willing and able to drive and travel across Mid Essex on a daily basis
Regular travel throughout the delivery area is an essential part of the role and cannot be removed. Get Set UK will consider reasonable adjustments relating to how the role is performed and throughout the recruitment process. However, any adjustment must still enable the successful candidate to fulfil the essential travel and community-delivery requirements.
Why join Get Set UK?
You will have the opportunity to move from broader employability or advice work into a recognised specialist employment model.
You will receive:
- Full IPS training and fidelity guidance
- Structured management support and regular supervision
- 25 days’ annual leave plus bank holidays
- Pension contributions
- Employee ownership share scheme
- Wellbeing support including GP access, counselling and Headspace
- Discounts and salary-sacrifice options
- Enhanced benefits with service
- Learning, development and progression opportunities
About Get Set UK
Get Set UK delivers employment, skills, apprenticeships, health and justice programmes and is part of Palladium, a global group operating across more than 90 countries. We help people overcome barriers, recognise their potential and move towards meaningful, sustainable employment.
Get Set to help someone build their future through work. Apply today.
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