ISHOP DESI UK
iShopDesi Is Hiring Students in Luton | Flexible Part-Time Opportunities Across Multiple Roles
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ISHOP DESI
ISHOP DESI is a UK-based, community-first digital marketplace that connects families with trusted local halal butchers and desi grocery shops. Built to serve Muslim and South Asian communities, the platform ensures convenience without compromising halal standards. Customers can order fresh halal meat and everyday desi groceries online while continuing to support the local independent shops they already rely on. ISHOP DESI strengthens neighbourhood halal businesses by giving them a modern digital presence, rather than replacing them with central warehouses or anonymous supply chains.
Launched with a local-first approach in Luton, the platform is expanding carefully across the UK with a focus on quality, transparency, and long-term sustainability.
Role Description
The Student Assistant role is a part-time, on-site position based in Luton. The Student Assistant will support daily marketplace operations, including assisting local partner shops with order processing, packaging, and coordination for deliveries or customer pickups.
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Responsibilities
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- Assisting local partner shops with order processing, packaging, and coordination for deliveries or customer pickups
- Helping manage product listings
- Updating inventory information
- Ensuring accurate and timely communication between shops and customers
- Assisting with basic customer support, such as responding to inquiries, helping resolve minor order issues, and guiding new users on how to use the platform
- Collecting feedback from shops and customers
- Supporting promotional activities in the local community
- Contributing to simple administrative tasks as needed
Qualifications
- Strong communication and interpersonal skills, with the ability to interact respectfully with local shop owners, delivery partners, and customers.
- Basic digital literacy, including confidence using smartphones, web applications, and online tools for data entry and order management.
- Organizational and time-management abilities to handle multiple tasks, follow procedures, and meet deadlines in a busy local environment.
- Customer service mindset, with patience, problem-solving capabilities, and a focus on providing a positive experience for shoppers and partners.
- Interest in or familiarity with halal and South Asian grocery products and an understanding of community-based businesses is beneficial.
- Currently enrolled as a student or recently completed studies, with availability to work part time on-site in Luton.
- Reliability, integrity, and the ability to work both independently and as part of a small, collaborative team.
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