Veetee Group
IT Assistant

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Our Journey
We’re not your typical food company…
At Veetee, we’re not just shaking up the grocery aisle - we’re building a culinary passport for the world. With bold brands, authentic flavours, and game-changing formats, we’re on a mission to make global cuisine easy, exciting, and part of every household.
From award-winning innovations like Noodlehead, Ramenhead, and Mac&Cheesehead to our signature steam-filtered rice trays, we’re rewriting the rules of ambient food, fast, flavourful, and full of purpose.
Born in the UK with deep global roots, we’ve transformed from a traditional rice supplier into a modern food powerhouse. Today, you’ll find us in every major UK supermarket, and we’re expanding fast across Europe, the USA, and beyond as we build a global footprint with real soul.
Role Overview
Here's what you'll be doing:
- Providing technical support to colleagues, both remotely and on-site, resolving IT issues efficiently and professionally.
- Responding to incoming support requests in person, over the telephone, and via the firm’s IT helpdesk.
- Troubleshooting hardware and software issues across a range of devices including laptops, desktops, printers, and mobile devices.
- Assisting with the installation, configuration, and maintenance of software applications, operating systems, and hardware systems.
- Maintaining accurate records of IT issues and resolutions in the IT helpdesk.
- Providing training and guidance to colleagues on IT best practices and use of software systems.
- Monitoring the email quarantine system.
- Liaising with external IT providers to resolve issues where necessary.
- Assisting with user account management and system security tasks as required.
- Documenting IT processes and maintaining accurate inventory records.
- Working with the IT Manager to ensure the smooth and secure running of all IT systems and equipment.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Basic Troubleshooting


Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Password resets.
- Printer issues.
- Internet connectivity.
- Email access problems.
- Software installation guidance (standard apps).
First Point of Contact
- Respond to user queries via phone, email, chat, or ticketing system.
- Log all incidents and service requests accurately.
Requirements
- A strong team player with the ability to work independently when necessary.
- A keen interest in IT and staying up to date with the latest trends in technology.
- Ability to manage multiple tasks and prioritise effectively.
- Professional, courteous, and adaptable, with a proactive approach to IT challenges.
- Strong interpersonal skills. Ability to communicate effectively with colleagues of all levels, external suppliers, and clients.
- Motivated, with a creative approach to problem-solving and a keen eye for detail.
- 3 GCSEs or equivalent, including Maths and English.
Hours
- Monday–Friday
- 9am–5:30pm
- On-site in Rochester
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London