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Veetee Group

IT Assistant

Rochester
Posted about 18 hours ago
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Our Journey

We’re not your typical food company…

At Veetee, we’re not just shaking up the grocery aisle - we’re building a culinary passport for the world. With bold brands, authentic flavours, and game-changing formats, we’re on a mission to make global cuisine easy, exciting, and part of every household.

From award-winning innovations like Noodlehead, Ramenhead, and Mac&Cheesehead to our signature steam-filtered rice trays, we’re rewriting the rules of ambient food, fast, flavourful, and full of purpose.

Born in the UK with deep global roots, we’ve transformed from a traditional rice supplier into a modern food powerhouse. Today, you’ll find us in every major UK supermarket, and we’re expanding fast across Europe, the USA, and beyond as we build a global footprint with real soul.

Role Overview

Here's what you'll be doing:

  • Providing technical support to colleagues, both remotely and on-site, resolving IT issues efficiently and professionally.
  • Responding to incoming support requests in person, over the telephone, and via the firm’s IT helpdesk.
  • Troubleshooting hardware and software issues across a range of devices including laptops, desktops, printers, and mobile devices.
  • Assisting with the installation, configuration, and maintenance of software applications, operating systems, and hardware systems.
  • Maintaining accurate records of IT issues and resolutions in the IT helpdesk.
  • Providing training and guidance to colleagues on IT best practices and use of software systems.
  • Monitoring the email quarantine system.
  • Liaising with external IT providers to resolve issues where necessary.
  • Assisting with user account management and system security tasks as required.
  • Documenting IT processes and maintaining accurate inventory records.
  • Working with the IT Manager to ensure the smooth and secure running of all IT systems and equipment.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Basic Troubleshooting

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  • Password resets.
  • Printer issues.
  • Internet connectivity.
  • Email access problems.
  • Software installation guidance (standard apps).

First Point of Contact

  • Respond to user queries via phone, email, chat, or ticketing system.
  • Log all incidents and service requests accurately.

Requirements

  • A strong team player with the ability to work independently when necessary.
  • A keen interest in IT and staying up to date with the latest trends in technology.
  • Ability to manage multiple tasks and prioritise effectively.
  • Professional, courteous, and adaptable, with a proactive approach to IT challenges.
  • Strong interpersonal skills. Ability to communicate effectively with colleagues of all levels, external suppliers, and clients.
  • Motivated, with a creative approach to problem-solving and a keen eye for detail.
  • 3 GCSEs or equivalent, including Maths and English.

Hours

  • Monday–Friday
  • 9am–5:30pm
  • On-site in Rochester
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Location

Rochester, England, United Kingdom

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