Panoramic Associates
IT Configuration and Asset Lead
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Role Overview
We are seeking a highly skilled IT professional to join Our Client as an IT Configuration and Asset Lead for a Social Housing Provider. This strategic position has been created to strengthen and oversee the company's IT Asset Management and Configuration Management practices. As a key driver of lifecycle control and data governance, you will play a crucial part in ensuring precise asset tracking, data accuracy, and process optimisation. Your work will directly support critical IT service management functions, enhancing operational efficiency and strategic decision-making within the organisation.
Key Responsibilities
- Lead the development and refinement of IT Asset and Configuration Management operating models
- Manage the complete lifecycle of hardware assets, from procurement through to secure disposal
- Maintain and optimise the Asset Management Database and Configuration Management Database, ensuring data integrity
- Establish and enforce data standards, controls, and accountability protocols
- Reconcile data across service management, procurement, inventory, and supplier systems to ensure consistency
- Support IT service processes including Incident, Problem, Change, and Risk Management with accurate configuration data
- Oversee IT Asset Disposition activities, ensuring supplier compliance and risk mitigation
- Contribute to planning efforts such as refresh cycles, demand forecasting, and cost management
- Document, maintain, and improve policies, procedures, and knowledge resources to support operational excellence
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Essential Skills & Experience
- Proven experience in managing IT Asset and Configuration Management within complex organisational environments
- Solid understanding of hardware lifecycle management and Data Governance principles
- Practical proficiency in operating and improving asset and configuration databases, with experience in data reconciliation across multiple systems
- Familiarity with ITIL frameworks and service management controls, with HaloITSM experience considered an advantage
- Demonstrable ability to produce management reports, assurance evidence, and continuous improvement plans
- Strong stakeholder and supplier management, with a focus on issue investigation and proactive resolution
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Desirable Skills & Experience
- Advanced knowledge of HaloITSM platform
- Exposure operating within a Social Housing setting
- Experience with data standards development and governance practices
- Exposure to IT service architecture and related project management activities
- Ability to navigate and influence multi-disciplinary teams and external partners
This is a contract opportunity offering a chance to make a significant impact within a forward-thinking organisation. If your background matches the criteria and you are eager to contribute to a strategic and influential role, please submit your CV for consideration. We look forward to hearing from candidates who are ready to bring their expertise to an organisation committed to excellence and continuous improvement.
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