How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals.
Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.
Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.
About the Role
We're seeking an onsite IT Specialist to manage our technology infrastructure and support our growing team. You'll be the point person for identity and access management, endpoint management, and end-user support in a collaborative environment that values agency and results.
This role is required to be in-person, working 5 days a week from our London office. We value teamwork and in-person collaboration.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams
- Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems
- Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency
- System Administration: Manage Okta instances, MDM software, and various SaaS platforms including Google Workspace, Microsoft Office 365, Slack, and Zoom
- Device Management: Order, configure, deploy, and maintain laptops and other hardware for employees across all offices
- Security & Compliance: Implement and maintain end-user security best practices across all IT systems
- Documentation & Inventory: Create clear documentation and manage IT assets and licenses
Required Qualifications
- 3+ years in a technical IT support role
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience
- Experience with Okta administration and Okta Workflows automation
- Proficiency in Kandji, JAMF, Intune or similar MDM solutions for device management and security
- Experience administering collaboration tools (Zoom, Teams, Slack)
- Strong knowledge of Google Workspace and Microsoft Office 365 administration
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
- Excellent problem-solving abilities and organizational skills
- Experience supporting both local and remote staff
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Bonus if...
- Okta Certified Professional or Administrator certification
- Experience with office network troubleshooting (Cisco Meraki wifi, cabling)
- Python programming or scripting skills, experience with API integrations
Equal Opportunity
Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location