Hays
IT Governance & Assurance Manager
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Our client is a long-established organisation responsible for supporting some of the UK's most important operational and infrastructure environments. Working across a large and geographically diverse estate, they provide critical services, manage complex facilities and deliver programmes that directly support national operational capability.
With a strong focus on quality, governance and continuous improvement, the business is investing in its Information & Technology function to ensure services, programmes and suppliers are operating effectively, risks are managed appropriately and technology outcomes remain aligned with wider organisational objectives. This is a business where governance is viewed as a value-adding function rather than a compliance exercise.
Your new role
This is a newly created leadership role within the Information & Technology function, reporting directly to the Head of I&T. The organisation has invested heavily in strengthening its technology leadership team and is now looking for an experienced governance professional to establish greater consistency, visibility and control across the department. Governance processes exist today, but there is a clear opportunity to improve maturity, strengthen reporting and implement a framework that supports future growth and change.
The successful candidate will take ownership of governance across the entire I&T function, covering operational services, architecture, projects, suppliers, risk, financial oversight and performance management. You'll be responsible for ensuring the right decisions are being made, the right controls are in place and senior leaders have clear visibility of performance across technology.
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This role offers genuine scope to shape the future operating model. The Head of I&T is looking for someone who can assess the current framework, identify areas for improvement and implement a governance structure that is robust, practical and scalable. Over time, you'll become the central point of coordination for governance, assurance, risk and performance reporting across the department.
You'll work closely with senior stakeholders across the business, regularly engaging at leadership level and providing assurance that technology services, programmes and investments remain aligned to wider organisational objectives. Stakeholder engagement, influencing ability and the confidence to challenge constructively will be as important as technical governance knowledge.
What you'll need to succeed
- Lead and continuously develop the I&T governance framework.
- Ensure governance processes, policies, standards and controls remain effective and fit for purpose.
- Produce executive-level reporting, dashboards, KPIs and performance insights.
- Oversee risk management, financial governance and benefits tracking activities.
- Coordinate governance forums, audits and senior leadership reporting.
- Lead operational reviews, supplier assurance activities and quality assessments.
- Drive lessons learned, continuous improvement and governance maturity initiatives.
- Manage and develop a team supporting governance, testing and coordination activities.
- Act as a trusted advisor to senior stakeholders on governance, assurance and performance matters.
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What you'll get in return
In addition to a competitive salary and car allowance, the successful candidate will receive a strong benefits package including an enhanced employer pension contribution, generous annual leave entitlement, life assurance, healthcare benefits and ongoing professional development support.
This is an opportunity to join a well-established organisation where governance and assurance are highly visible functions, offering the chance to influence how technology services are governed, measured and improved across the wider business.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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