Nigel Wright Recruitment
IT Manager
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The Opportunity
UNW are a fast growing regional chartered accountancy practice based in the heart of Newcastle upon Tyne. With over 200 employees, the firm prides itself in having people with exceptional expertise, a genuine interest in going above and beyond, and a proven track record of success. Their success is a result of having professionals committed to looking after their clients and delivering a service that far exceeds expectations.
As the firm continues to expand, they are seeking an operationally focused and strategically minded IT Manager to be accountable for the day-to-day operations of the IT function. You will ensure that a secure, reliable, and scalable infrastructure is maintained, whilst also proactively identifying and implementing continual service improvements. In this new role, you will coordinate the activities of third-party service providers, align systems with business objectives and provide strategic guidance to support future growth.
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In this exceptional opportunity, the IT Manager will provide energy and enthusiasm to developing an IT service that will be pivotal in supporting future growth.
The Role
Leading, managing and developing a small team, you will conduct ongoing analysis of IT processes to identify opportunities for efficiency gains through innovation and be responsible for:
- Driving and managing the relationship with third party suppliers in accordance with SLAs
- Ensuring all IT hardware is efficient, available and updated as necessary
- Ensuring standardisation of system utilisation, identifying and implementing improvements
- Leading IT projects and managing change processes to minimise disruption and ensure clear communication with stakeholders
- Developing and maintaining Disaster Recovery and Business Continuity plans
- Maintaining compliance to Cyber Essential plus
- Assessing and managing third party contracts
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The Person
As an experienced, commercially focused and strategically minded IT Manager who is committed to service improvement, you will have a proven track record in the leading the IT operations of a business. Most importantly you will possess:
- Strong knowledge of IT infrastructure, cloud services, cybersecurity and user support
- Experience in managing vendors and outsourced IT service providers
- Excellent leadership, communication and problem-solving skills
Experience of working within a professional services environment will be beneficial though not essential.
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