Bamford Collection
IT Manager
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THE BAMFORD COLLECTION
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
SALARY: £50,000 per annum
HOURS: Full Time - 40 hours per week, based at Daylesford Farm
ABOUT THE ROLE
We are looking for an experienced and proactive IT Manager to join Bamford Collection and help drive a seamless technology experience across our hospitality, retail and head office teams. This is a varied and hands-on role at the heart of the business, where you'll work closely with colleagues and partners to ensure our technology services support day-to-day operations and future growth.
RESPONSIBILITIES
- Acting as the key point of contact for our outsourced Managed Service Provider (MSP), overseeing service delivery, driving high operational standards and ensuring technology solutions remain aligned with business priorities.
- Alongside managing escalations and resolving complex issues, you will identify opportunities to improve processes, strengthen security and reduce technology risk across the organisation.
- This is an exciting opportunity for a proactive and hands-on IT professional who enjoys balancing operational excellence with continuous improvement.
- You will collaborate with stakeholders across the business, supporting change initiatives and helping to deliver technology solutions that enable Bamford Collection's continued growth and success.
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SKILLS & EXPERTISE
- Proven experience in an IT management, technical services or senior infrastructure/support role
- Strong knowledge of Microsoft 365, modern workplace technologies and IT service delivery
- A solid understanding of networking, endpoint management, identity and access management, and cyber security best practices
- Experience managing third-party suppliers and outsourced service providers
- A track record of delivering IT improvements and technology change within a business environment
- Excellent stakeholder management and communication skills, with the ability to work effectively across all levels of an organisation
- Hands-on experience supporting both Windows and Mac environments
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PERKS AND BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Local gym discounts
- Padel Discount
- Electric Car Scheme (subject to criteria)
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
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