Mintra
IT Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Mintra
Mintra is a global leader in digital learning, competency, and human capital management solutions for the Energy and Maritime sectors, with a track record of innovation since 1997. The company supports over 3,600 organizations worldwide, including major energy companies, helping them manage workforce development, demonstrate compliance, and improve operational efficiency. Mintra’s TrainingPortal delivers more than 2,000 compliance-focused courses to over 1.7 million workers, while its OCS HR system streamlines complex maritime HR operations for hundreds of thousands of employees and thousands of vessels. Headquartered in Bergen, Norway, with offices in Oslo, Stavanger, Aberdeen, Limassol, Athens, New Orleans and Singapore, Mintra’s team work to high professional standards. The company is guided by values that emphasize people, exploration, openness, collaboration, performance, and pride in delivery.
Role Description
Mintra has an exciting opportunity for a talented and dynamic IT Manager to join our team. This is a permanent position which should be based near one of our office locations. Mintra fully supports hybrid working, however you will be required to come into the office to fulfil tasks within the role, hence why you will need to be located near to our office.
The current IT engineering team consists of three support engineers. We are hiring an IT Manager that will lead the team of IT support engineers and will be responsible to oversee and implement various IT projects, document and maintain IT systems, and support internal personnel with IT related issues. Mintra has a hybrid working model and IT support is provided across multiple territories. This position will be hands-on with some elements of people management.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your responsibilities will include...
- Oversee the IT support team, including hiring, training, and mentoring staff.
- Develop and maintain an effective technical support service ensuring client satisfaction, with a focus on continual improvement.
- Monitoring SLAs to ensure they are met and improving service delivery.
- Leading IT projects, and ensuring they are delivered on time and within budget.
- Providing expert advice and support for complex technical issues.
- Enforcing IT policies and procedures to ensure operational consistency and security compliance.
- Participating in strategic planning for the IT department, aligning IT initiatives with business goals.
- Implementation of service monitoring and reporting facilities.
- Administration of virtual and cloud environments (VMWare, AWS and Azure).
- Procurement and implementation of IT equipment, services and software.
- General desktop / laptop configuration and support.
- Scheduled and ad-hoc site visits to regional offices as required. Ensure all IT systems are reliable, stable and secure, and are recoverable in the event of a catastrophic failure or malicious attack.
We'd like you to have...
- Bachelor’s degree or MS in Computer Science or equivalent.
- Proven experience in network configuration and maintenance, preferably using Aruba network equipment.
- Proven experience in VMWare configuration and maintenance.
- IT security and business continuity processes
- Understanding and experience of continual improvement processes
- Extensive experience with using Microsoft operating systems.
- Experience of Linux will be beneficial.
- Experience using technologies like Azure and AWS will be beneficial.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What we'll do for you...
- Provide a competitive salary and benefits package.
- We want you to share our values:
- People are our business and the core of everything we do. You should be able to grow the talent within our business, nurture a friendly, engaging and rewarding culture and deliver an exceptional level of service to our clients.
- We explore and encourage you to demonstrate and reward creativity in your team. You will utilise the latest techniques and technologies, be inquisitive and take up the challenge.
- Open and collaborative, you should be helpful, respectful and flexible. We expect you to communicate effectively, sharing knowledge and your experience with the wider team.
- Driving performance, you should be commercially aware and have an entrepreneurial spirit. You lead by example, going above and beyond expectations and delivering real value.
- Delivering with pride and excellence in everything we do. We expect you to present solutions, on time and within budget and to a consistently high standard. You should offer honest and constructive feedback and take pride in your craft, never settling for ‘good enough’.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location