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About AFG
At AFG, we pursue the vision of empowering our people to build African companies into global champions. We do this by catalysing a more enabling private-sector environment for African businesses through technology. AFG is proudly home to three core brands to fulfil this mission: African Hidden Champions (AHC), the leading scaling platform for homegrown mid-sized businesses in Africa; AHEAD, an online learning community for Africa’s top young professionals looking to make an impact in African organisations; and Peralta, a marketplace that allows top African freelancers to work on projects that advance the African private sector.
AFG is looking for a part-time IT Manager to provide practical technology support across the group. The role will ensure that AFG’s core systems are reliable, secure, integrated, and fit for a growing technology-enabled organisation.
12-Month Success Definition
Within the first 12 months, you will have created a reliable, secure, and well-managed technology environment that enables AFG, AHC, AHEAD, and Peralta to operate effectively and adopt new technology with confidence.
- Strengthen Microsoft 365 management: Establish clear ownership, administration standards, access controls, user lifecycle processes, file-management practices, and basic governance for Microsoft 365 across the group.
- Enable key technology rollouts: Lead or coordinate the selection, configuration, testing, and adoption of priority AI and payments tools, ensuring they meet business needs, are properly integrated, and have clear user guidance.
- Improve cybersecurity and resilience: Put in place practical cybersecurity controls, including access management, multi-factor authentication, device and account hygiene, backup practices, incident-response processes, and regular staff awareness.
- Create dependable IT support: Establish a clear process for receiving, prioritising, resolving, and tracking user requests. Ensure colleagues know where to go for support and that recurring issues are identified and addressed systematically.
- Build an integrated IT landscape: Map AFG’s key systems and data flows, identify important integration gaps and duplication, and deliver a prioritised roadmap for connecting tools, reducing manual work, and improving the quality of data across the organisation.
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Top Tasks
We believe in an all-hands culture at AFG where we work closely together flexibly to achieve our goals. Your day-to-day will be focused on, but not limited to, the following:
- Manage the Microsoft 365 Environment: Oversee user accounts, permissions, licences, email, shared files, collaboration tools, security settings, onboarding, and offboarding processes. Ensure the environment is organised, cost-conscious, and easy for teams to use.
- Lead Priority Tool Rollouts: Partner with business owners to roll out AI and payments tools, from defining requirements and assessing options to implementation, user testing, training, adoption support, and ongoing improvement.
- Strengthen Cybersecurity Practices: Maintain practical controls that protect AFG’s data, systems, and users. Monitor access, support secure device and password practices, coordinate regular security reviews, and prepare straightforward procedures for responding to incidents.
- Manage IT Requests and Vendors: Operate a simple IT support and ticketing process for user requests, ensuring timely communication and resolution. Manage relevant external IT providers, software vendors, and implementation partners against agreed service standards.
- Integrate Systems and Data: Maintain a view of the group’s technology stack and work with teams and providers to integrate priority systems. Improve data flows, reduce duplicate work, and ensure technology supports operational reporting and decision-making.
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Role Persona
I am a pragmatic technology expert who makes systems work reliably for people and growth-stage businesses in practice, not just on paper.
I can move easily between a strategic technology roadmap and an urgent user issue, bringing calm, structure, and practical judgement to both.
I believe security, good user experience, and operational efficiency should reinforce one another. I design technology practices that people can understand, adopt, and maintain.
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