Fuse Energy
IT Operations Engineer (2nd Line)
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Fuse Energy
Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We're combining first-principles thinking with cutting-edge technology to build a radically better energy system. We raised $170M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more.
We're creating a fully integrated energy company: from developing energy generation projects to real-time power trading and distributed energy installations. By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers.
We are looking for a hands-on and technically skilled IT Operations Engineer / 2nd Line IT Engineer to keep Fuse running at full speed. You will own the day-to-day technical environment across two office locations, ensuring our applications, infrastructure and end-user hardware operate reliably so we can focus on building the future of energy. The ideal candidate is a problem-solver who thrives in a fast-paced environment and is comfortable owning issues end-to-end, from Google Workspace to automating repetitive tasks.
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Responsibilities
- Manage the applications, workspaces and hardware that our team relies on every day
- Work closely with the wider IT and engineering teams to operate, automate, and grow our IT environment
- Work across our London-based offices, external sites and our growing cloud presence
- Administer SaaS applications including but not limited to, Google Workspace, Iru, Revolut people, Linear
- Use AI tooling to automate manual IT related tasks
- Own all office hardware problems: laptops, meeting room AV and printers
- Provide 2nd line IT support and assist in onboarding/offboarding staff
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Requirements
- Proven 2nd line IT experience
- Experience working in a fast moving SaaS based IT environment
- Scripting ability in one or more languages, (Python, Bash etc)
- Confident supporting end-user hardware (Windows/macOS)
- Good debugging skills and willingness to pick up unfamiliar tasks
Desirable
- AWS cloud experience or cloud certifications
- Strong grasp of core networking (TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi)
- Networking or security certifications (e.g. CCNP, Fortinet NSE)
- Bachelor's degree in a related field
Benefits
- Biannual bonus scheme
- Fully expensed tech to match your needs
- Paid annual leave
- Breakfast and dinner allowance for office based employees
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