Meeting and Action Management

• Support the preparation of agendas and meeting materials.
• Attend programme and project meetings where appropriate.
• Help assign and track actions following meetings.
• Proactively chase outstanding actions rather than waiting for the next meeting.
• Ensure decisions and agreed approaches are appropriately documented.
• Identify where additional meetings, discussions or decisions are required to maintain momentum.

Risk and Issue Identification

• Develop a good understanding of the projects and programmes being delivered.
• Proactively identify potential blockers, gaps, risks or dependencies.
• Challenge where actions appear unclear, ownership has not been established or timelines appear unrealistic.
• Escalate issues to the appropriate member of the IT leadership team.
• Look across projects to identify dependencies or conflicts that individual project teams may not recognise.

Delivery Support

• Work closely with technical leads who retain responsibility for solution design and technical delivery.
• Provide the coordination required to allow technical specialists to focus on technical activities.
• Assist with organising testing, implementation, communications and rollout activities.
• Coordinate activities across internal teams and third-party suppliers.
• Take ownership of clearly defined workstreams or smaller projects where appropriate.
• Develop project management capability over time and progressively take responsibility for larger pieces of delivery.

Support to the IT Director

• Work closely with the IT Director to maintain visibility across the wider technology programme.
• Help organise and prioritise follow-up activities arising from meetings, conversations and decisions.
• Ensure commitments and actions are captured and followed through.
• Assist with researching or identifying contacts, information and resources required to progress initiatives.
• Provide a central coordination point across the many projects and workstreams being managed by the IT leadership team.

Skills, Knowledge & Expertise

Essential

• Strong organisational and coordination skills.
• Experience coordinating projects, programmes or multiple workstreams.
• Excellent follow-up skills and a willingness to proactively chase actions.
• Strong written communication skills and the ability to produce clear notes, actions and documentation.
• Ability to work across multiple priorities simultaneously.
• Comfortable dealing with senior stakeholders, technical specialists and external suppliers.
• Ability to identify when something does not appear to be progressing as expected.
• Strong attention to detail while retaining an understanding of the wider objective.
• Confidence working independently and using initiative.
• Ability to bring structure to situations where all of the information may not initially be available.

Desirable

• Experience working within an IT, technology or transformation environment.
• Understanding of project management principles, including actions, risks, issues, dependencies and milestones.
• Experience working with project or task management platforms.
• Experience coordinating third-party technology suppliers.
• An interest in developing further into project or programme management.

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

• We Shine Together
• We Do the Right Thing
• We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.