Accord Business Solutions
IT Project Engineer
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Accord Business Solutions
Location: Inverness / Hybrid (travel to customer sites required - UK Wide)
Type: Full-time, Permanent
Are you an experienced infrastructure engineer who enjoys delivering projects from concept through to completion?
Accord Business Solutions is looking for an IT Project Engineer to join our growing Infrastructure Projects team. This is an opportunity to work on a wide variety of customer projects spanning Microsoft 365, Azure, networking, security, infrastructure refreshes, migrations, and cloud transformation initiatives. The role combines hands-on technical delivery with project ownership, customer engagement, and commercial awareness.
About the Role
As an IT Project Engineer, you will take ownership of assigned projects, ensuring they are delivered on time, within scope, and to a high technical standard. You'll work closely with customers, suppliers, and internal teams to coordinate project activities, manage risks, and provide excellent customer service throughout the project lifecycle.
This role is ideal for someone who enjoys variety, takes pride in delivering quality outcomes, and is comfortable managing multiple projects simultaneously.
What You'll Be Doing
- Delivering infrastructure, cloud, and Microsoft 365 projects from planning through to implementation and handover.
- Managing project tasks, documentation, milestones, and time recording within ConnectWise Manage.
- Implementing solutions across Microsoft 365, Entra ID, Intune, Azure, networking, wireless, firewalls, and server infrastructure.
- Leading customer onboarding, migrations, infrastructure refreshes, and technology transformation projects.
- Working directly with customers to provide updates, manage expectations, and ensure successful project outcomes.
- Producing high-quality technical documentation and operational handovers.
- Supporting project scoping, technical discovery, and effort estimation activities.
- Identifying risks, dependencies, and opportunities for continual improvement.
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Typical Projects
You'll be involved in a diverse range of projects including:
- Microsoft 365 deployments and migrations
- Azure and cloud infrastructure projects
- Intune and endpoint management rollouts
- Active Directory and identity projects
- Server and infrastructure refreshes
- Network, wireless, and firewall implementations
- Business acquisitions, domain migrations, and customer onboarding projects
- Documentation, monitoring, and operational improvement initiatives
What We're Looking For
Essential
- Proven experience delivering IT infrastructure projects in a customer-facing environment.
- Strong knowledge of Microsoft 365, Entra ID, Active Directory, and endpoint management technologies.
- Good understanding of networking fundamentals including VPNs, DNS, DHCP, switching, and firewalls.
- Experience using ConnectWise Manage or a similar PSA/project management platform.
- Excellent communication, organizational, and stakeholder management skills.
- Ability to manage multiple workstreams and prioritize effectively.
- Full UK driving license.
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Desirable
- Microsoft certifications covering Microsoft 365, Azure, or Endpoint Management.
- Fortinet or other networking/security certifications.
- PRINCE2, Agile, or other project management qualifications.
- Experience with backup platforms, monitoring solutions, RMM tools, and migration technologies.
What Success Looks Like
You'll be someone who:
- Takes ownership and sees projects through to completion.
- Communicates clearly with customers and colleagues.
- Maintains high standards of documentation and attention to detail.
- Understands the commercial impact of project delivery.
- Continuously seeks opportunities to improve processes and customer outcomes.
Why Join Accord?
- Work on varied and technically challenging projects.
- Gain exposure to modern Microsoft cloud and infrastructure technologies.
- Be part of a collaborative and supportive technical team.
- Opportunities for training, certification, and career progression.
- Make a real impact on customer success and business growth.
Ready to take ownership of exciting infrastructure projects and help customers transform their technology environments? We'd love to hear from you.
Apply via LinkedIn or send your CV to our recruitment team.
cv@accordsolutions.tech
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