Sysco Ireland
IT Service Engineer Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Engineer Manager
Are you an experienced IT leader with a passion for technology and people development? We are seeking a Service Engineer Manager to lead a team of IT Field Support Engineers, ensuring the delivery of high-quality technical support and a consistent technology experience across the region.
In this role, you will be responsible for managing, coaching, and developing a team of Service Engineers while acting as a key escalation point for complex technical issues. You will work closely with both local and global technology teams to deliver excellent service, drive continuous improvement, and support the ongoing modernisation of technology services.
We are offering a hybrid working contract where you will be required to attend the Dublin, Limerick or Belfast office 3 times per week, so you must be comfortable and flexible with travel and commuting for project and team meetings.
We're looking for someone with proven people management experience and a strong background in computer technology. You will have hands-on expertise in troubleshooting desktop and laptop computers, along with strong knowledge of Microsoft Windows, Microsoft 365 (Office 365), macOS, VMware Workspace ONE, and other end-user technologies. Experience using remote support tools to diagnose and resolve issues on remote devices is essential.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The successful candidate will possess excellent communication skills, both written and verbal, and be confident building effective relationships with stakeholders at all levels. You'll be a proactive problem solver with a customer-focused approach, capable of leading teams, managing priorities, and delivering an exceptional support experience.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you're a people-focused IT leader with strong technical expertise and a passion for service excellence, we'd love to hear from you.
Additional Information
At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills