Click Recruitment
IT Service Transition Lead
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IT Service Transition Lead
24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office) | £54,300–£60,700 + benefits | ASAP start
You must have strong IT Tech ‘Service Transition’ experience to apply
We’re looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation.
This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation.
The role:
- Lead Service Transition across multiple projects and programmes.
- Own service acceptance, go-live readiness and handover into support.
- Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.
- Identify and manage transition risks, issues and dependencies.
- Lead Go-Live Readiness and Acceptance into Service checkpoints.
- Ensure documentation, knowledge transfer and support arrangements are in place.
- Help improve and mature Service Transition processes and governance.
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To apply you should have the following:
- Strong, proven Service Transition experience – not purely BAU Service Management.
- Excellent stakeholder management and communication skills.
- Experience managing complex, cross-functional IT transitions.
- Strong understanding of ITIL / ITSM environments.
- ITIL Foundation required; Practitioner or higher desirable.
- Experience of managed service implementations would be highly beneficial.
- A pragmatic, collaborative approach with the confidence to challenge and improve.
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This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function.
Salary range of £59,000 - £60,700
- 24 month fixed term contract (FTC)
- Hybrid working (min two days Manchester City Centre office)
- 35 hour working week + other excellent benefits
- Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.
2 stage interview process - MS Teams & F2F in Manchester
Stuart Graham Click Recruitment Stuart.graham@clickrecruiting.co.uk
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