Virtual Connect Solutions
IT ServiceNow Green Developer
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About the Role
We are looking for a motivated ServiceNow Green Developer to join our ITSM/ServiceNow team. The candidate will work on configuring, developing, testing, and supporting ServiceNow applications and workflows under the guidance of senior developers.
Key Responsibilities
- Configure and customize ServiceNow applications based on business requirements.
- Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and other platform components.
- Work with JavaScript and Glide APIs, including GlideRecord and GlideSystem.
- Configure Incident, Problem, Change, Request, Knowledge, and Service Catalog modules.
- Build basic workflows and automations using Flow Designer.
- Create and maintain Service Catalog items, variables, approvals, and notifications.
- Work with CMDB and understand CI relationships and data quality.
- Support REST/SOAP integrations and troubleshoot integration issues.
- Perform unit testing, debugging, and defect resolution.
- Follow ServiceNow development standards, security/ACL practices, and release processes.
- Maintain technical documentation and participate in code reviews.
- Support production issues and perform root-cause analysis.
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Required Skills
- Basic knowledge of ServiceNow platform and ITSM concepts.
- Good knowledge of JavaScript.
- Understanding of ServiceNow scripting and Glide APIs.
- Knowledge of Incident, Problem, Change, and Service Catalog.
- Familiarity with Flow Designer, ACLs, Update Sets, and ServiceNow Studio.
- Basic understanding of REST APIs, JSON, and XML.
- Good analytical and communication skills.
- Willingness to learn new ServiceNow releases and technologies.
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Good to Have
- ServiceNow CSA certification.
- Exposure to CAD certification/coursework.
- Knowledge of CMDB, ITOM, or IntegrationHub.
- Experience with ATF (Automated Test Framework).
- Basic knowledge of Git/CI-CD and Agile/Scrum.
Skills
- REST
- JavaScript
- ServiceNow
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