Forestry Commission
IT Solutions Analyst
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Job Summary
We are looking for three IT Solutions Analyst to join the team and play a central role in delivering modern, user-focused digital services across the organisation.
This role combines core IT responsibilities and contributing to a high-profile transformation project within the Forestry Commission. As part of a dedicated delivery team, you will help design, build and implement SharePoint solutions that will transform how colleagues manage and work with information.
Over the period of the project, you will take a leading role in delivering end-to-end solutions from engaging with business teams and understanding requirements, through to building SharePoint sites, supporting adoption, and migrating data from legacy systems.
Alongside this, you will remain an integral part of the FC wide IT function, contributing to wider solution delivery, continuous improvement of enterprise systems, and supporting business needs across the organisation.
This is a hands-on role suited to someone who enjoys combining technical delivery with working closely with people to make change happen.
Job Description
As an IT Solutions Analyst, you will work across the full solution lifecycle, supporting the organisation in developing and implementing effective digital solutions.
The focus of your work will be for the Forest Services SharePoint Transformation, Information Management and Migration Programme, which is rebuilding SharePoint environments, migrating legacy data, and embedding improved information management practices across business teams.
Responsibilities
Working Closely With The Business Services & Information Manager, Senior IT Solutions Architect, The Applications & Solutions Team, Programme Manager, Other IT Solutions Analysts, KIM Officer, Business Analyst, Change Manager And Wider Delivery Team, You Will:
- Engage directly with business teams to understand their needs and challenges
- Design and build SharePoint solutions aligned to user requirements
- Support rollout, training, and adoption of new ways of working
- Lead or support structured data migration from legacy systems
- Contribute to embedding governance, structure, and consistency in digital environments
The programme is delivered through structured rollout cycles across multiple teams, ensuring solutions are practical, scalable, and embedded successfully into day-to-day operations.
Alongside this programme work, you will also contribute to broader IT initiatives, supporting the development, improvement, and maintenance of enterprise applications and services.
This role requires a balance of strong technical capability and the ability to work directly with users to design, deliver and embed solutions into real world use.
Tasks
- Deliver IT solutions across the full lifecycle, including requirements analysis, technical design, build/configuration, testing, deployment, and transition into support, ensuring solutions align to enterprise architecture, security, and governance standards
- Work directly with business teams to facilitate structured engagement, requirements discovery, and solution shaping, translating user needs into practical, well-designed technical solutions. This includes leading workshops, consultations, and iterative feedback sessions to ensure solutions are usable, adopted, and deliver real value
- Design, build, and configure Microsoft 365 solutions, with a strong focus on SharePoint Online, including site architecture, information structure, permissions models, metadata, and integration with wider M365 services (e.g. Teams, Power Platform)
- Deliver end-to-end SharePoint implementations, including:
- Site design and architecture
- Document library structuring and metadata modelling
- Permission and access control design
- Automation and integration (where appropriate)
- Configuration aligned to governance and retention requirements
- Lead and support structured data migration activities from legacy platforms (e.g. shared drives, cloud storage, Teams environments), including:
- Data analysis and profiling
- Mapping legacy structures to target designs
- Cleansing, restructuring, and migration execution
- Validation and post-migration assurance
- Support user adoption and change delivery as a core part of implementation, including delivery of training sessions, development of guidance, and hands-on support to ensure solutions are embedded effectively into business use
- Collaborate with project and IT colleagues (including Project Managers, Business Analysts, Change Managers, and governance specialists) to deliver coordinated, high-quality outcomes across complex delivery programmes
- Contribute to wider FC IT responsibilities, including:
- Supporting enterprise application development and improvement
- Working on integrations and automation across systems
- Supporting incident resolution and system optimisation
- Contributing to continuous improvement of IT services and capabilities
- Work with third-party suppliers and partners where required, ensuring solutions are delivered to defined standards and integrate effectively with existing systems
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Person Specification
Essential Experience
- Experience delivering IT solutions across the full lifecycle in an enterprise environment, including requirements analysis, technical design, configuration/build, testing, deployment, and transition to service support
- Hands-on experience working with Microsoft enterprise technologies, including SharePoint Online, M365, Cloud, Server, Client, and UC with evidence of configuring and delivering solutions aligned to business requirements
- Experience translating business needs into technical solution designs, including defining architecture, data structures, integration points, and implementation approaches
- Experience contributing to or delivering solution implementation and deployment, including working with enterprise systems, application stacks, or cloud-based platforms
- Experience supporting or delivering data migration or system transition activities, including working with legacy systems and modern platforms
- Experience working collaboratively within multi-disciplinary teams (e.g. IT, project delivery, business analysis, suppliers) to deliver coordinated technical outcomes
- Demonstrable experience working directly with stakeholders to gather requirements, shape solutions, and support delivery, including facilitating discussions, workshops, or structured engagement
- Experience of data migration or data handling activities, including working with legacy systems, implementation, and supporting transition to new platforms
- Ability to work across both project delivery and business-as-usual IT activity, managing competing priorities effectively
Essential Technical Skills / Knowledge
- Detailed understanding of Microsoft 365 ecosystem (e.g. SharePoint, Teams, OneDrive, Power Platform) and how these integrate to deliver business solutions
- Experience configuring and managing SharePoint Online environments, including permissions, metadata, structure, and governance considerations
- Understanding of system integration concepts (APIs, connectors, automation tools such as Power Automate)
- Ability to analyse business problems and translate them into structured technical solutions, including contributing to solution design and estimation
- Awareness of data management, information governance, and security considerations within enterprise systems
Essential Delivery & Working Approach
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- Ability to operate as a hands-on IT Solutions Analyst, balancing technical configuration, solution build, and system improvement with direct engagement with users and stakeholders
- Strong communication skills, with the ability to translate technical concepts into accessible language and support users in adopting new systems and processes
- Ability to manage workload across both project-based delivery and business-as-usual IT responsibilities, maintaining quality and meeting deadlines
- Experience building effective working relationships across technical and non-technical stakeholders, acting as a trusted technical partner to the business
- Proactive and self-directed, with the ability to take ownership of delivering solutions from concept through to live service
- Ability to build relationships and act as a trusted partner to business teams, balancing user needs with technical and organisational constraints
- Comfortable working in a hands-on, delivery-focused role that combines technical implementation with direct user engagement
- Able to explain technical concepts clearly, support users through change, and encourage adoption of new systems and ways of working
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Seeing the Big Picture
- Working Together
- Managing a Quality Service
Technical Skills
We'll assess you against these technical skills during the selection process:
- May be tested through technical and scenario-based questioning, discussion, and exercises.
Benefits
- Alongside your salary of £40,388, Forestry Commission contributes £11,700 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- A Civil Service pension
- A range of family friendly benefits.
- An environment with flexible working options.
- Learning and development tailored to your role.
- A culture which promotes a diverse and inclusive work environment.
- A range of wellbeing benefits including discounted Civil Service Healthcare, access to an Employee Assistance Programme 24/7, Bike to Work Scheme, plus many more.
- 25 days annual leave, with 1 additional day for each years’ service up to 5 years (pro rata), plus 10.5 bank holidays/privilege days (pro rata).
- Ability to buy or sell 5 days annual leave.
- 3 days volunteering per year (pro rata).
Working Arrangements
We aim to provide a great place to work, whichever location you work from. Blended working forms part of our flexible and inclusive approach to future ways of working. It is an informal arrangement which gives you the option to work some of the week from home, and some of the week from our Forestry Commission workplaces, subject to role requirements, business needs, and regular review. Informal blended working arrangements will be available as agreed with the line manager.
Selection Process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience, and Technical skills.
This is a Fixed Term Appointment ending 30th March 2027, with possibility but no guarantee of extension or permanency.
As part of the application process you will be asked to complete:
- A CV setting out your career history, with key responsibilities and Please ensure you have provided reasons for any gaps within the last two years.
- A personal statement – in no more than 500 word please provide details of how you meet the relevant skills and experience as set out in the person specification
Further details around what this will entail are listed on the application form.
Should a large number of applications be received, the initial sift may
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