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IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity
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IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity
FIS Integrity - Treasury and Risk Management System Support Analyst with 2nd Level experience.
Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.
Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support
The Client is ideally looking to recruit at least 1 year's experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity.
This is a 2nd level implementation and support position.
Responsibilities
Operational Platform Monitoring & Treasury Process Assurance
- Ensures uninterrupted execution of Treasury-critical processes and protection of daily cash positioning, payment execution, and cut-off compliance.
- Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)
- Oversee payment flows across SWIFT, API, EBICS, and bank platforms
- Validate inbound data (bank statements, market data, trade feeds)
- Execute operational runbooks for failed processes and controlled reprocessing
- Perform daily checks and controls including cash position validation and transaction completeness
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Incident Management & Treasury Service Continuity
- Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.
- Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact
- Perform structured triage and initial diagnosis
- Resolve standard issues within SLA using approved knowledge base and runbooks
- Escalate complex or cross-system issues to L3 with full technical and business diagnostic context
- Support major incident management processes and incident bridge calls
Cash, Position & Exposure Data Integrity
- Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes.
- Validate transaction, position, balance, and exposure data across Treasury systems
- Identify and resolve discrepancies impacting liquidity confidence and risk accuracy
- Support reconciliation processes and ensure audit-ready completeness of financial data
Testing & Release Support with Treasury Assurance
- Ensures Treasury readiness and outcome protection for system changes and SaaS releases.
- Support execution of business testing, UAT, and regression testing
- Validate operational outputs resulting from system changes
- Assist in business readiness checks prior to release or cutover
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Essential
- 2–5 years’ experience in 1st / 2nd Line Treasury systems or financial systems support
- Understanding of Treasury processes (payments, liquidity, settlements)
- Experience with incident management and ITIL processes
- Strong analytical and troubleshooting skills
Desirable
- Experience in FIS Integrity System
- Basic SQL or data interrogation capability
- Exposure to SWIFT, APIs, and integration technologies
- Experience supporting UAT or testing cycles
Qualifications
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Degree in Finance, IT, or related discipline
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ITIL Foundation (preferred)
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Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable
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A proactive attitude and ability to adapt to a hybrid work environment
This will be a hybrid role with 3 days in the office in Central London.
The salary for this role will be in the range £75K - £85K.
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