Bertelsmann-Jobs
IT Support Engineer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries.
You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Job Description
Location:
Corby
Salary:
up to £31,745.00 per annum
Hours:
Monday–Friday | 40 Hours per Week
Are you a hands-on IT professional who enjoys solving technical challenges and delivering exceptional customer support?
At Arvato, we’re looking for an experienced IT Support Engineer to join our IT team at our Corby site. This is an exciting opportunity to play a key role in maintaining our IT infrastructure while providing first-class support to colleagues across the business.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you’ll be doing:
- Acting as the first point of contact for IT support via our ITSM system.
- Troubleshooting hardware, software, network, and user account issues.
- Building and deploying laptops and desktops using Modern Workplace technologies.
- Installing, configuring, and maintaining IT hardware, software, and telecommunications equipment.
- Managing Active Directory user accounts, permissions, and Group Policy.
- Supporting Microsoft Intune, Defender for Endpoint, and Microsoft 365 environments.
- Performing server maintenance, backups, and ensuring system security.
- Maintaining IT documentation and standard operating procedures.
- Working closely with third-party suppliers to resolve technical issues.
- Identifying opportunities to improve IT processes and the end-user experience.
Qualifications
- Previous experience in an IT Support Engineer, Desktop Support, or Systems Administrator role.
- Strong knowledge of Windows Server, Active Directory, and Group Policy.
- Experience with Microsoft Intune, Microsoft Defender, and Modern Workplace technologies.
- Good understanding of networking principles including TCP/IP, DNS, DHCP, and VPNs.
- Experience supporting PCs, servers, printers, and peripheral devices.
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills with a customer-first approach.
- The ability to prioritise workloads and work effectively in a fast-paced operational environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Additional Information
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free Parking
LegalEntity: Arvato UK Limited
Compensation: up to GBP 31745.00 - yearly
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills