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MAGMAS

IT Support Engineer

London
Posted about 13 hours ago
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Location: Paddington, London (Onsite)

Contract: 3 Months (PAYE)

Start Date: ASAP

We're working with a global organisation looking for an experienced IT Support Engineer to join their onsite IT team on an initial three-month contract.

This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate.

The Role

You'll be responsible for delivering high-quality 1st and 2nd line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices.

Responsibilities Include

  • Providing onsite 1st and 2nd line technical support.
  • Troubleshooting hardware, software and networking issues.
  • Supporting Windows 10/11 and macOS devices.
  • Administering Active Directory and Microsoft 365.
  • Supporting Exchange Online, Teams, SharePoint and Outlook.
  • Building, deploying and configuring laptops and desktops.
  • Supporting Microsoft Intune and mobile device management.
  • Managing new starter setups and leaver equipment collection.
  • Supporting meeting room technology, AV equipment and video conferencing systems.
  • Providing printer, mobile device and peripheral support.
  • Maintaining accurate asset records.
  • Working closely with third-party suppliers and internal infrastructure teams.
  • Delivering excellent customer service while working within SLA-driven environments.

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Graduate Consultant — 2026 Scheme

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£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

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About You

You'll have previous experience working within an enterprise IT support environment and be confident providing both deskside and remote support.

You'll Ideally Have Experience With

  • 1st and 2nd line IT support.
  • Microsoft 365.
  • Active Directory.
  • Exchange Online.
  • Windows 10/11.
  • macOS.
  • Microsoft Intune or other MDM solutions.
  • Laptop imaging and deployments.
  • Hardware IMAC activities.
  • Mobile device support (iOS & Android).
  • Meeting room and AV support.
  • Printer support.
  • Basic networking (DNS, DHCP, TCP/IP).
  • ITIL-based service desk environments.

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We're Looking For Someone Who Is

  • Customer-focused with excellent communication skills.
  • Calm under pressure and able to prioritise effectively.
  • Comfortable supporting VIP users.
  • Proactive, organised and solutions-driven.
  • Equally confident working independently or within a collaborative team.
  • Passionate about delivering an exceptional end-user experience.

If you're an experienced IT Support Engineer looking for your next contract within a fast-paced enterprise environment, we'd love to hear from you.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

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Skills

1st and 2nd Line Support
Microsoft 365
Active Directory
Exchange Online
Windows 10/11
macOS
Microsoft Intune
Laptop Imaging
iOS & Android Support
AV Support
Basic Networking
ITIL
Customer Service
Hardware Troubleshooting
MDM
Asset Management

Location

London, England, United Kingdom

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