Brookwood Recruitment Ltd
IT Support Engineer (Hardware)
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IT Support Engineer (Hardware)
Location: Milton Keynes area (field-based with vehicle provided)
Duration: 6-months initial (likely extensions)
Rate: £250 a day (inside IR35)
About the Role
We are seeking a skilled Field Hardware Support Engineer to provide hands-on IT hardware support across our organisation. This is a dynamic, fast-paced, field-based role, ideal for someone who thrives on autonomy, problem-solving, and working directly with technology in a variety of environments.
Key Responsibilities
- Provide on-site setup, deployment, and troubleshooting of laptops, desktops, and mobile devices.
- Handle physical installation and configuration of monitors, cabling, and peripherals.
- Carry and manage spare devices and stock for daily site visits.
- Plan and adapt daily routes based on support requirements and high-priority escalations.
- Deliver reliable and consistent support under minimal supervision.
- Respond flexibly to urgent requests, including executive or VIP support needs.
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Requirements
- Recent hands-on experience (within the last 2–3 years) with laptops, desktops, mobile devices, and peripherals.
- Practical knowledge of patching and system updates is a plus.
- Proven experience in physical hardware support – remote support alone is not sufficient.
- Ability to work independently, manage own schedule, and prioritize tasks under pressure.
- Comfortable carrying equipment and working alone in a field environment.
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Training
- 2–3 weeks of onboarding covering internal systems, tooling, and procedures.
- Candidates must be proficient in basic hardware handling prior to joining.
What We Offer
- A challenging and varied role with opportunities to work directly with cutting-edge hardware.
- The autonomy to manage your own day while supporting a diverse range of users.
- Supportive onboarding to familiarise you with systems and processes.
Apply today for immediate consideration!
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